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Is your machine use the water from the tank at all? If your machine use too much shampoo, my guess is it use less or no water at all. In this case the pump is sucking very little or nothing from the water tank and it does from the shampoo tank.
Please look the attached plumbing diagram. After you opened the unit up, you can follow the tubes and clean the system (solenoid valves but mostly the tubes those involved in the water tank circuit)
Good Luck with the repair!
Sorry, I wasn't able upload!
1. Step on the handle releae pedal and lay the handle back.
2. Remove the tank and take it to thesink.
3. Remove the top cover cover and fill the plastic bladder with water only.
4. Replace the tank.
5. Your 'Smart Mix' (shampoo) bottle is on the operator's right in front of the machine. Remove it and fill it with Bissell shampoo.
6. Shampoo is automatically mixed with the water as you dispense it depending on how your 'Smart Mix' Knob is adjusted.
if its a bissell,go to bissel .com and request a manual sent to you.there should b a cartridge that you push a button to unlock so u can fill it with water or carpet shampoo.I fill mine half water half carpet shampoo. then u put it back on ,make sure it either clicks or snaps on.plug in and turn on,they usually have a button that turns that say wash or rinse.it depends on your machine.
My Bissell stops releasing shampoo when the handle is lacked upright, when there is no water in the tank (the most common cause of this issue), or when water is not flowing through the machine because the sprayers are clogged.
Make sure the shampoo container grommet is releasing properly when you press the trigger. To check this, remove the shampoo tank from the Bissell, stand over a sink, and use a finger to push up inside the grommet on the shampoo container, the part of it that mates with the rest of the Bissell. Shampoo should dribble out when you do this. If it won't, the grommet may be clogged.
I haven't had this particular issue (yet... knock on wood!) with my Bissell, but remember that the shampoo will not dispense with no water in the tank (the most common cause of this issue because sometimes you think it has water but it doesn't) or water not flowing through the machine due to clogged sprayers-- another issue-- but since you're getting water on the floor that is not your issue-- or with the handle locked in position. If none of that fixes it, try removing the shampoo container, stand over a sink, and push your finger up inside the grommet where the shampoo container mates with the Bissell. Shampoo should dribble out. If it doesn't, unscrew the grommet (holding the container upside down of course so the shampoo doesn't gush out) and use your finger and running water to try and the grommet cleaned out.
If this isn't helping, it may be that your soap pump or soap dispensing trigger switch are defective.
first take the large tank out open the top of it and place hot water in the small round opening, than put the lid back on and set the tank firmly back in place, then take the small shampoo resivour and fill that with only genuine bissell shampoo ( if you dont it could ruin the machine !!!! ) then theres a small knob near the small tank adjust that to regular or heavy traffic if its really bad.
If your floor cleaner doesn't spray, chances are the heater unit is clogged. It is easy to fix if you have a few simple tools and are mechanically inclined.
Steps to fix:
- The heater unit is located inside the body of the machine, behind the power/heater switches. Remove 6 screws and split the case open.
- The silver metal "box" inside is the heater unit. Take note of how the hoses and wires are connected. Better yet, take a digital photo for reference.
- Remove the wires and hoses.
- Take the box to a work bench, and unscrew the 6 or 7 screws that hold on the lid. Don't lose the red washers that are found on the inside of the box that keep water from leaking out of the screw holes
- You'll see a "maze" where the water runs around to get heated up. Clear this of all debris. The inlet and/or outlet ports may also be clogged. I used an appropriate sized drill bit mounted on an electric screwdriver to carefully "drill" out the clogs. Make sure all the debris has been removed. I used an electric screwdriver because my 18v DeWalt hammer drill would have been overkill :)
- Reassemble to box
- Rewire and plumb the box according to your notes or reference photo.
- Put the machine back together.
Doing this saved me a $85 repair and took 30 minutes. My machine now works perfectly.