Question about Canon PIXMA MX310 All-In-One Printer

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Canon pixma mp220

My canon pixma mp220 is not scanning. when i press scan and then colour button a muvee maker comes on my computer

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  • frustratedAK Mar 30, 2009

    when i press scna, muvee comes on

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I had the same problem, and this is the fix.

1. Go to Canon's website and find the "Drivers and Downloads" section. From there, you will need to specify the subcategories of your hardware, and then your specific model (for example: Hybrid (i.e.-Printer & Scanner), Inkjet, MP470 Series)

2. When you find the proper page for your model printer, select your operating system from the drop down list.

3. Scroll down the page. You will see all versions of the drivers and programs to download. Download the latest version of the driver. You should also download the "My Printer" program. This is useful for troubleshooting and maintenance.

4. Keep scrolling until you find the "MP Navigator" program. This is a very important program, and is necessary for the scanner to operate properly. Download this program.

5. One MP Navigator is downloaded, verify that the scanner will use this program when it operates. To do this, go to the Start menu, click on Control Panel, click on Scanners and Cameras, click the printer that you will be using, then click properties. Click the tab at the top that says "Events." You will then see a drop down menu with the options Save to PC, Save as PDF, etc. Verify for each option that your computer is either opening the MP Navigator program, or that the computer will prompt you on which program to open.

This should get your scanner working. Hope this helps!

Posted on Sep 15, 2009

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Scanning is very, very slow and the print out poor - is this normal?

Posted on Apr 02, 2009

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Do you get three choices on you computer click mp navigator and start scanning

Posted on Mar 07, 2009

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Hey Yasmin,

I had the same problem.

I installed the MP Navigator (MP Navigator Ver. 3.03 (Windows 7/7 x64/Vista/Vista64/XP/XP x64/2000/Me/98) from the canon website (http://support-au.canon.com.au/contents/AU/EN/0900173112.html) and then I released the scannerlock (http://www.fixya.com/support/t5363070-trace_release_scanner_lock)
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