Question about HP PSC 750 All-In-One InkJet Printer

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Printer frozen my printer is saying scanner failure. it tells me to turn power off then back on but this is not doing anything. and it wont let me axcess anything else with the printer. i have un plugged it from th mains and it i still doing the same thing. what can i do please help.

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Says" scanner failure" turn power


HI there! First of all you need to tell us the model of the printer so we can help you,because the different printer models have different solutions.Does the scanner lights up or not,or is it making strange noises or any other bonus information will be helpful for us so we can help.We are waiting for your response!!!

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regards,  raj_p5983

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1 Answer

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Caution: do not look directly in the light
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4. Perform a semi-full reset
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Scanner failure usually means you'll have to replace the entire scanner unit.

When the machine turns on (or gets plugged in), does anything happen...any lights come on?

Is the machine able to print from the computer and recieve faxes while the scanner error is present?  If so, you probably need a scan unit.

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