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Have been unable to print envelopes on canon imageclass 6590. Envelopes don't pring and then I get error message and then can't get rid of the error message!!! so frustrating

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  • hickmani Mar 05, 2009

    error message says something about choosing correct paper size but I changed from cassette one to multifunction and changed paper size to envelope

  • hickmani Mar 05, 2009

    No, because I would have to try it again and then I would be stuck with the error light (middle button, bottom right of display) and the digital display flashing through different screens and unable to use the printer. I've tried printing envelopes 2-3 times and this happens and then I can't get it to reset. I've resorted to disconnecting it and reconnecting it to get it to reset so I can print documents, receive faxes, etc.

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Go to the printer setting page before printing, by chosing print command from upper bar menu instead of button, and then opening printer properties.


In there set the paper format to custom and put your envelope size.

Posted on Mar 09, 2009

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Can you please give us the exact error message that you receive when you try to print, and you can also try to reload the printer software because sometimes this is a problem with the printer software...

Posted on Mar 05, 2009

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What was the error message?

Posted on Mar 05, 2009

  • crysiszone Mar 05, 2009

    there is a option comes to select paper size when you want to print. check the option and again.... seems there is some option selection problem.


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