Question about HP LaserJet 5000dn Printer

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I have HP 5000N Laser Jet print with "Close Top Cover" Error Message. I check (SW401) switch on and replace Terminal PCA (RG5-3560) and change/ check DCC Controller board(RG5-3517). I have check all my wire & cable. Both board in other HP 5000 I have.

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  • CE Hightower Mar 14, 2009

    Thank you for your help, but if you read the Error Message it say "Close Top Cover". I have check my Service Manual for HP 5000, Chapter 7, Table 7-5 Alphabetical Printer Message there and can't find it.

  • CE Hightower Mar 15, 2009


    I have check The Cover Assembly, I have 4 of them. But I did this one and other i have they all work


  • CE Hightower Mar 15, 2009

    I'll check this and Thank you


  • CE Hightower Mar 26, 2009

    Thank you for your help!!!

    POCBM May 11, 2010

    Is the error "Close top cover" OR "Open and Close Top Cover".?



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This may sound dumb but since you have another machine and have tested the switch and changed boards...have you tried swaping the top cover. I don't have a machine to look at or a very good picture but as I recall the part that activates the switch is on the cover maybe broken off or bent.

Posted on Mar 15, 2009



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  1. Turn the printer power off, and then turn the printer power on again to clear the message.
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Another option would be: 1. Open the top cover, remove
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3. Check the connection
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5. Replace the
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kindly read this forum 1st:

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