Question about SanDisk Sansa Clip MP3 Player

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My sansa mp3 player isn`t recognized by the computer

Even though i installed the driver from the cd it came with

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It may depend on your operating system, but there are known issues in vista. There is also a hotfix from microsoft. This is from the Sansa Website FAQs at http://www.sansa.com/support/sansa_clip/faqs

My Sansa player is not recognized by my computer when I connect it.

The most common reason for this problem is not having the latest Windows Media Player installed, or having a Windows OS version that is not supported by the Sansa player.

The Sansa players support Windows XP SP2 and Windows Vista and above. If your operating system version is supported by the Sansa player:

SOLUTION 1 – Download and install the latest Windows Media Player

SOLUTION 2 – If that didn’t help, and you are running Windows Vista, apply the following hotfix - KB940199

SOLUTION 3 – If that didn’t help, download and Install the MTP Porting Kit (click here)

SOLUTION 4 – If that didn’t help, try connecting the device to the PC using MSC mode

On the Clip: Go to Settings > USB mode & choose MSC

I hope this helps and please don't forget to rate my answer.

Posted on Mar 08, 2009

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And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you

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