Question about Casio Exilim EX-Z57 Digital Camera

2 Answers

Zoom lens won't retract

Also will not turn on.

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  • schooner614 Apr 12, 2009

    I have the same problem. I bought a new battery and separate battery charger - thinking it might be a problem with the cradle or the cradle contacts (bent / not making contact in the camara) - but this didn't help.



    I took the camera a part - outer casing - then set it in the cradle - video screen powered up with a defalut time on it - but could not do anything else.



    Need help... anyone solve this issue yet?

  • gwynethl May 11, 2010

    camera will not turn on. replaced battery and charger. camera still will not turn on. solutions?

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Mine wouldnt either for a while, i eventually did it manually and i works fine. you know i twisted the lens back in with my fingers...

Posted on Apr 28, 2009

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Camera will not turn on after being dropped. replaced battery and charger. battery charged but camera still will not turn on.

Posted on Aug 05, 2009

6 Suggested Answers

Kimi
  • 277 Answers

SOURCE: Zoom error

I had the same problem with mine and I tried several suggestions, BUT the only one that has worked is to gently grab the lens, pull it out as far as it will go until fully extended. While keeping it extended turn the lens to the right until you hear a click. Once you hear the click, release the lens and turn the power button on and then back off again. This should take care of the problem. A word of warning. ALWAYS make sure your fingers do not touch the front of the lens when you power on the camera. Even the slightest bit of obstruction seems to make the problem reoccur. Another note. I had tried this several times until I finally heard the click, so please don't give up on it, just keep trying. This will work and it will save you a lot of time and money having it fixed.

Posted on Dec 11, 2005

  • 76 Answers

SOURCE: zoom lens won't retract

Usually down to the lens block assy being faulty.Is the lens retracting and opening properly?.It usually turns out to be worn gears in the lens drive assy or the result of a fall.Either way will be expensive repair!My advise is check and see whether camera is covered by insurance for accidental knocks.,

Posted on May 11, 2007

  • 919 Answers

SOURCE: Zoom Error message

The problem you are describing is a problem with a sensor in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $167.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

Posted on Apr 29, 2009

emissionwiz
  • 60683 Answers

SOURCE: camera focus error

there is a small logic circuit that controls the motor that retracts the lens and a sensor that tells it the lens is retracted, it is a lens position sensor, one of these two components is most likely defective, the thing is there are no consumer service info provided by panasonic, they will not sell you parts either, the camera is a mystery to take apart and repair without the tech manual which u can't get, so u see the delima here, u must either have this camera fixed by a panasonic repair station or see if it qualifies for a upgrade exchange program for a newer model.

Posted on Aug 07, 2009

  • 11967 Answers

SOURCE: Zoom error on screen and shuts off

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Mar 25, 2010

  • 1 Answer

SOURCE: my dsc hsx-1 zoom lens wont retract from max.

my cam z sony DSC HX1..the problem z when i zoom in(max) the objct i m zoomin doesnt get focusd....when i shoot it the pic z totally blurrd....no matter how mch i try 2 focus with the manual focus option the outcum z da same....

Posted on Mar 29, 2011

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My wb 210 got wet and now the zoom lens wont retract.


Hi,
Unfortunately that isn't repairable. The most likely reason as to why the lens won't retract is because the water fried its circuit board and that is a costly repair.

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Zoom lens won't retract on fujifilm f410


Hi,

This indicate that there will be some problem with your camera Lens. Try to follow these steps to resolve the issue:-

1) Switch the camera OFF and then ON again. (May be your camera lens is struggling to extend)
2) Load new or fully charged batteries.

Else your device need service (repair)

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Camera beeps and turns off and lens won't retract


Lens error / Battery expire.
1. Use a new battery will fully charged and then use it. Hope you get good result.

2. Some time lens zooming gear getting damaged by dust. if that gear is scrached by dust then your lens can't work and it will stucked. Your camera automatically turn off.

Of those 2 85% chance of poor/ long time used Battery & 15% chance of lens zooming gear damaged.

Thanks, i am waiting for your feed back & if you satisfied then thumps me please.

Jan 31, 2010 | Digital Cameras

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Hi, my zoom is stuck out and won't retract.


Your lens motor is most likely burnt out. The only way to continue taking pictures is push the lens in manually, You may have problems with the focus after doing this, so just turn the lens manually until you are zoomed in properly. If you have a warranty now is the time to use it.

Jun 26, 2009 | Fuji FinePix A600 Digital Camera

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Konica Minolta Z6 camera lens won't retract or zoom out


I have the same problem. The lenses does not retract when turned off or function with the zoom control when turned on. Has anyone found a fix?

Dec 27, 2008 | Konica Minolta DiMAGE Z6 Digital Camera

1 Answer

Zoom will not retract


Dear Grammie,

You have either experienced a lens error or your zoom dial is broken (both usually caused by some sort of impact damage, but which can be spontaneously occuring).

Look for an error message on your camera's LCD screen such as "E18," or "lens error restart camera." If you do not see a lens error but simply cannot retract your zom lens (go into wide angle mode) via the zoom lever then it simply maybe a broken command dial. Either way, however, you will need to have the camera serviced in all likelihood. Call tech support at 1-800-828-4040 M-F from 8 am to 12 midnight EST and Saturdays until 8 pm EST. Hope this helps.

Sincerely,
HeavyDLB

May 22, 2008 | Canon PowerShot A540 Digital Camera

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Check you haven't accidentally got the camera into some fixed-zoom mode ("Super-Macro" is a favourite for this on Olympus cameras).

A.

Apr 06, 2008 | Olympus Camedia C-765 Digital Camera

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Zoom lens won't fully retract


This is a gradual breakdown of the zoom mechanism due to ingress of dirt or having had a knock. A repair will be expensive- Fuji support will advice.

Sep 27, 2007 | Canon PowerShot S1 IS Digital Camera

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Zoom lens won't retract


Usually down to the lens block assy being faulty.Is the lens retracting and opening properly?.It usually turns out to be worn gears in the lens drive assy or the result of a fall.Either way will be expensive repair!My advise is check and see whether camera is covered by insurance for accidental knocks.,

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