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Paper jam Non existant paper jam, and computer does not recognize printer

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Unplug printer and open the front. Try taking out the cartridges and re-installing them. There could be a bit of paper stuck int here and then plug back in and run a test page

Posted on Mar 07, 2009

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Posted on Jan 02, 2017

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How do I load paper into my Canon Pixma MX452 printer?


A lot of times the printer has a small piece of paper jammed in it or has had a jam and will not recognize the new paper. Try this to see if it resolves your issue. http://www.wikihow.com/Clear-a-Paper-Jam

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This is a huge problem, not only with the MFC-7420 printer, but literally every printer known to exist! The best way to solve this problem is to look at where the printer is connected. If it's connected to your computer, it may be trying to print something from there still, causing the information that the printer is receiving to become jumbled up and confused. I'm going to go step by step to try to help you out of your printer misery:

First: Unplug the printer from your computer entirely. Then unplug your printer's power source.
Second: Re-plug back in your printer's power source, and wait for it to turn on fully.
Third: Double check to make sure everything is working fine aside from the non-existent "paper jam."
Fourth: Re-plug back in the printer to the computer, and cancel all scheduled prints that are queued on your computer.
Lastly: Retry printing!

Hope this helps.
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1 Answer

Non-existent paper jam


There is almost certainly an optical sensor somewhere that either has a tiny bit of paper or dust in it. Try blowing dust out of the insides of the printer with a shop vac set to blow air out. Also try disconnecting/reconnecting the optical sensors throughout the paper path of the printer. Only do these things with the printer disconnected from everything.

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1 Answer

The display says there is a paper jam, but there is none


Sounds like the printer need to be "reset"

Cancel all print jobs.

Disconnect the printer from your computer

Turn power to printer off and unplug it.

wait 1 min, then reconnect printer to your computer.

then plug printer back in and turn it on.

Start your print job over.

Should the paper jam suppossedly still exist, cancel the print job and run the maitenance program off the printers' menu that is stored on your computer.

Start print job again.

Should the problem still exist contact support at Samsung via the links on their homepage.

Good luck.



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  1. I have identical problem with the Xante 1200.

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well part inside your product (paper handler/sensor) got damaged. must be serviced / non-user serviceable part.

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