Question about D-Link RangeBooster G WBR-2310 Wireless Router (WBR2310)

1 Answer

Laptop will connect to wireless router but pc wont

Hi i have a thompson tg585 v7 wireless router, my laptops wireless picked it up straight away and so i configured the router but when i tried to get my pc to pick up the connection ( pc has a wireless pci installed) it will ony pick up my neightbours connection and not mine. i click view available connections and it sys there are non.... my laptop runs on vista and my home pc is win xp home, can someone please help me because i also need to connect my daughters pc wirelessly to the router.

Posted by on

  • 3 more comments 
  • pinkkelly26 Mar 05, 2009

    i have no idea whether the pci card i an b, g or n, how would i find out, also how would i found out whether my thompson router is broadcasting in g or b

  • pinkkelly26 Mar 05, 2009

    nope its a new installation

  • John Aman
    John Aman May 11, 2010

    Is there an SSID printed on the bottom panel of your router?

  • John Aman
    John Aman May 11, 2010

    do you know your SSID (network name), and encryption? Have you changed them from the default settings?

  • Matt H
    Matt H May 11, 2010

    • Is your wireless PCI card a wireless B, G, or N card?

    • Did you set up the wireless configuration for your D-Link router to only broadcast in "G" or "B"?

    One thing you might try is resetting your router to factory defaults and seeing if your other PCs, that can't connect, can at that point. If you can access your router, you should have an option somewhere to save a configuration file. Be sure when saving and loading this file, however, you do it from a PC that's plugged into the router and not wirelessly connected as you can lose connection and lose configuration information.


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 3 tips or uploaded 2 video tips.


    An expert whose answer got voted for 20 times.

  • Expert
  • 167 Answers

Make sure the Wi-Fi is On to your Laptop.

Posted on Mar 08, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


To secure your wireless network from unauthorized access, please click on this link and follow my instructions :-

Apr 02, 2013 | Computers & Internet

1 Answer

Thompson tg585v8 password for wireless

Only you have the password, Use this procedure to reset the Device, you may want to write down the Security Key(password) for future use. :

Jan 09, 2013 | Computers & Internet

1 Answer

Hi there, i'm trying to setup wireless internet using thompson tg585 v7 modem. after whole setup i could access to internet with physical connection bt not wirelessly. could you plz suggest...

1. Please ensure your wireless connection is switched ON
2. Your wireless router should be working in bridge mode.
3. Connect the ethernet port of the wireless Router to the Modem and then try accessing.

Best regards

Dec 02, 2010 | Computers & Internet

1 Answer

Laptop running 0n win 7 wont connect to router

1. you will have to designate the laptop or allow it to connect by entering it into the 3com router.
2. try connecting to the router via ethernet cord (that is connecting with a physical straight through cord) that came with the router.
If connected with this then you will have to go into the router via the IP set 192.168..0.1 depending on the router ip for loging in.
2. Go to the "wireless setup" and enter your MAC address for the laptop in the permissions list in the router. Instructions on how to do this is at the manufacturers site. Step by step.
3. Do the following step if instructions not found.
1.Log into router
2. Verify wireless router name( on the computer) >>> ( on/off)
3.Note router name you are connecting to.
4.. Check the laptop do ipconfig /all to see current IP adresses.
5. Set the laptop up in the router by WEP KEY or MAC address.
6.Note router name you are connecting to.
7. Move the laptop about 20ft away and try to log on to the internet.
This is for all routers to set up wirelessly.

Jun 19, 2010 | 3Com OfficeConnect Router

1 Answer

Cannot connect laptop or ipod touch to Thompson TG585 wireless router. We only have pin and code numbers on the bottom of the router but nothing entered works

Forget the PIN that you need is the WEP which should also be on the barcode label.
Does your Thomson have a round button on the front with what looks like transmitter symbol?
If so, try pressing that first before you start typing in the WEP code.

Dec 20, 2009 | Computers & Internet

1 Answer

Thompson tg585 wireless router connection

u have ethernet cables plugged in on back of ur computer??
or do u have a modem connecting to ur router??
Msg Me If U Need Help.
-Jon AKA Mayorofsword/Sprayerz.

Aug 11, 2009 | Computers & Internet

1 Answer

Open NAT with Thomson (Speedtouch) TG585 v7 Router

First, try adding a wireless card to the Xbox, run the wireless off of the router OR if you have multiple connections (broadband, should be an "In" port, and several "Out" ports) Try connecting your PC and you Xbox through the "Out" ports, with the cable modem cord hooked into the "In" port...

Feb 02, 2009 | Gateway Belkin 54g Wireless DSL/Cable...

1 Answer

Configuring nbg334w router

To configure the wireless router it is recommended the it is connected directly to router.
Please follow these steps to fix your issue

1. Reset the router using reset button on the back of the NBG334W router
2. Configure or change the laptop ehternet adaptor setting to "Obtain IP address automatically.
3 connect laptop and router using ethernet cable. check the ip address using ipconfig command in DOS prompt. If IP address is or 169.X..X..X run command
ipconfig /release
ipconfig/ renew

best way restart the computer

4. if you still have issue in getting ip address double check ethernet cable and try reseting the router again.

5. Still problem persist install new firmware on the router. you can download router firmware from,420070320142921

Please vote if this information is helpful in resolving your issue

Dec 27, 2008 | Zyxel Prestige 334 Router

Not finding what you are looking for?
D-Link RangeBooster G  WBR-2310 Wireless Router (WBR2310) Logo

Related Topics:

245 people viewed this question

Ask a Question

Usually answered in minutes!

Top D-Link Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2259 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers


Level 3 Expert

4332 Answers

Are you a D-Link Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides