Question about Toshiba Satellite Pro L300-EZ1004X Notebook

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AV 360 virus

How to you isolate it and get it off my Laptop

tried various recovery virus programs that claim to rid my PC of it but they do not work

norton,Spysweeper,kaspersky,etc

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  • kolabehr Mar 05, 2009

    virus,trojans,malware,worms,etc

  • kolabehr Mar 05, 2009

    ok thanks!!

  • mark
    mark May 11, 2010

    you getting trouble with virus scanning software or a virus

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  • 52 Answers

Try Windows Live Onecare. And run virus scan in safe mode. If this does not work than you will have to reinstall your Operating System. Good luck.

Posted on Mar 05, 2009

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1 Answer

Cant instal antivirus


There are two possiblities

One your old anti-virus setting is not remove from your PC.
Install **** cleaner (ccleaner) to get rid of the anti-viruses left over setting in the windows registry.
http://www.softpedia.com/progDownload/CC...

Two - a virus is preventing you from installing anti-virus
Use another clean PC to download Clamwin portable anti-virus and install it on a USB pen drive.
http://portableapps.com/apps/utilities/c...

Document on how to configure ClamWin
http://support.real-time.com/open-source...

Start Clamwin anti-virus and update the latest anti-virus definition files.
Select the tools menu bar, set the preferences to remove virus.
Start the infected PC in safe mode by pressing F8 during start up.
Run the Clamwin Anti-virus on the USB pen drive to scan the infected PC.


or


If you have tried all the various AV Removal Tools to look for expired/leftover remnants of other AVs, I'd suggest scanning your System for Malware.

Malware will often stop you downloading Security Products.

Download, install, update and scan with each of the two programs below to check for/remove Malware/spyware.

If necessary, do all the above work in Safe Mode with Networking.


To get into Safe Mode with Networking, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode with Networking from list of options, then hit ENTER.



Read all info below before starting:


http://www.malwarebytes.org/mbam.php


Malwarebytes is as the name says, a Malware Remover!

Download the Free Version from the link above.

Download, install, update and scan once a fortnight.


http://www.spybot.info/en/index.html


Spybot Search & Destroy 1.6.2 is a very good, FREE Anti-Spyware Program.

Download, install and update it.

Then SCAN with it.

Update it, and scan your System once a fortnight.



hope this helps



Oct 09, 2012 | Acer Computers & Internet

2 Answers

I cannot see my picture folder in my hp cb350 camera to download the pictures. i think it's because of my free avira av detected the camera for virus. is there any way to recover my pictures in the...


Firstly, you should use virus remove program to get rid of virus and then try to use data recovery program like Card Data Recovery, a professional memory card recovery tool to recover lost pictures.

Sep 19, 2011 | HP CB350 Digital Camera

1 Answer

I believe I have a virus running on my laptop. Every time that I load up my laptop, Windows XP Recovery loads up and says that I have various viruses and problems running on my computer. How can I get rid...


On another computer download ccleaner portable edition and advanced system care portable edition and put them on a usb stick or sd card. Run ccleaner on your laptop to erase undesirable files, then run advanced system care which deeply cleans spyware, malware, registry issues, and security issues. Afterwards, reboot your laptop. Hope this helps!

Jun 01, 2011 | Coby NBPC1023XPPNK Netbook

4 Answers

How do I recover files after attacked by dulla virus?


use this file recovery program named asoftech data recovery to scan your computer and then recover your files.
http://www.asoftech.com/adr/
This software scans all storage space and then join pieces together to recover files. So even virus affected your file table, and put virus to boot sector, the program can still be used to recover your files.

Nov 10, 2010 | Gateway MT6840 Notebook

2 Answers

Took laptop to best buy and they said to solve the problem with bogus viruses/spyware popping up, I need to get the recovery disks for this model to restore system back to factory status


you could try a good antivirus scanner and malware scanner.
Try microsoft security essentials for AV and Malwarebytes for spyware.
You could try a torrent site like isohunt for recovery discs

Oct 25, 2010 | Computers & Internet

1 Answer

My Microsoft Picture It! closes with an unexpted error when I try to use it. I understand that there may be a connection to that and Norton Utilities. I have Norton 360. Can you help? Madeline


Get rid of Norton.

Scan your computer. Download Malwarebytes then Scan with Spybot Search and Destroy.

SPEAKING WITH MY EXPERIENCE: Either try Security Essentials from Microsoft OR Avast. There’s free software out there to try.

Helpful Free Software below Read On.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

HERE ARE SOME LINKS, THAT WOULD BE BETTER:

Avira AntiVir
http://www.free-av.com/

NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

Pop up Blocker ** free******
www.panicware.com


*****Spybot - Search & Destroy 1.5.2 ****
FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,

ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 ,

I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck. If you think this is good information, , please rate me.
Thanks :0)



Apr 03, 2010 | Symantec Norton 360 for PC (037648318846)

1 Answer

Get black screen on reboot on my optiplex 360 by dell.can't reboot in safe mode or last good configuration etc. used the recovery disk and went thru all checks no problems found on test. don't have a...


Sorry for the basic questions, but I need to know more about the symptoms.

What do you see happening on the screen when you boot? What stage does it get to before it goes blank? From your description, if you were able to go through the recovery disk process, your monitor is presumably working.

You can try creating a boot disk on your laptop (assuming you have a cd or dvd writer on the laptop), and booting the desktop from that. You will need to set the desktop to boot from removable disc rather than internal hard disk - to do that you need to enter bios settings (press F2 while booting) and change the boot sequence.

To create a boot disk on your laptop go to

http://www.hirensbootcd.net/

and download, then copy to a CD. This CD is bootable and has a variety of diagnostic tools including virus scans. Put it in your desktop, after changing the boot sequence, and boot from that. You PC will then start up without using Windows and you can perform various diagnostics from there.

For more detailed instructions please post a reply here and I will try to help.



Mar 16, 2010 | Dell OptiPlex 360 Desktop Computer

1 Answer

Doning Recoveries for Virus/Spyware problems


If your computer is getting slower even through a recovery, you should try making sure that all the cooling fans are clean. Just take a can of compressed air and give it a blast into all the air vents in your laptop. Make sure you do this with the battery out and the power off, just in case a little condensation gets inside the laptop.
Norton should be able to prevent viruses, but browsing habbits mean a lot when it comes to viruses. Avoid downloading files through peer to peer software. Many websites will install spyware onto your computer, and many software downloads try to bundle programs that run in the background on your computer. MSN messenger, for example will by default try to install the MSN toolbar, and other small bits of software that can add up to really slow down the machine.
If you're using windows Vista, it's good to have at LEAST 1GB of RAM, and even then Vista can demand much more, causing you to fall into paging file usage, which really slows a computer down.
If you're using Windows XP, make sure that you are completely up to date, as many exploits have been discovered, and patched with automatic updates.

Hope this helps.

May 15, 2009 | Toshiba Computers & Internet

2 Answers

I have Dell inspiron 640m, I couldnot log on to the system.


Hi!

There is only one thing to do, reinstall the OS so you get rid of all viruses and worms.

Use the recovery disks that came with your laptop, after installation use the cds that came with your lapto and install all needed drivers.
If you dont have the drivers you can download them from here:
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=INS_PNT_E1405&os=WW1&osl=en&catid=&impid=

And if you dont have the OS, you can borrow it from a friend and install it, but use that key thats on your laptop, its a yellow note whit the liecenskey on.

Good luck
Nic


Mar 16, 2009 | Dell Inspiron 6400 Notebook

1 Answer

I'm having problems with WindowsXP loading at start-up


I don't think you have a virus, Norton 360 is a very good antivirus program and would have caught it. Try disabling all of the Norton 360 features then load the Windows XP disc. Sometimes anti-virus programs interfere with the processs. I am assuming you have the Windows XP original disc. This should work.

Dec 28, 2008 | HP Compaq Presario SR2011WM PC Desktop

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