An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: F11 and dL codes
"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.
Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:
- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins. - Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well. - Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed. - Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front). - Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.
In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.
NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
/* Style Definitions */
mso-padding-alt:0in 5.4pt 0in 5.4pt;
font-family:"Times New Roman";
Below I give you some solutions picked from this site.There are five down para-wiseYou may find some very useful:
I had same error code F11 and DL.....I sprayed the door lock
(inside) with WD40......so far works OK
I had the same F11/DL problem. I tighten the two screws on
the door latch and it's working great. for now
Just some part numbers to help if you need to order parts.
For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for the CCU
(Microcomputer or main computer) is 8181924. The part number for the Motor
Control Unit (MCU) is 8182706. I did a search for the part numbers and found
the CCU for $79.90 shipping included - the same part from Whirlpool was $190
plus with shipping included. I put the CCU on and my washer works perfectly again.
Hope this helps someone since I had such a hard time finding out the correct
part numbers. Whirlpool first sent me the MCU even though I specifically told
them it was not that part but the CCU.
DL is a door lock error. This is usually an indication of a
bad door latch. F11 is a serial communications error from the Central Control
Unit CCU (which is your main computer). If the door latch is defective it could
be generating the communications error code as well. A defective CCU can also
give the same symptoms, though. Before replacing any parts, however, double
check all you connections to make sure you don't have any loose wires. The
least expensive of the two possible solutions would be to replace the door
latch (about $50). The CCU can run between $150 and $250. Hope this leads you
in the right direction.
I wanna thank all of you for your input. I had the "DL
F-11" code also. My washer would run 12 minutes and then stop with the
annoying beep and error codes. After learning that the "DL" was the
door lock, I decided to order the part online for 50 bucks. After I placed the
order I decided to take this $50 thing apart and give it a look-see. (Boys like
to tear things apart!)
There is a solenoid inside that actuates the lock. My finding was that there was
some hardened goo that seeped out of the solenoid. It didn't look good! I
believe this to have caused an electrical imbalance that the computer didn't
like, thus sending it into error mode.
Removal and installation was a snap. First I took the top off. Then to make
room for my arm to get to the door-lock, I pushed the drum all the way back and
held it in place by wedging a shoe in the front end. Then I pushed the drum to
the side, opposite the door-lock, and wedged it with another shoe. This gave me
plenty of room to reach the door-lock. Unplug the three connectors and remove
the three screws from the front side of the door-lock. (Inside door at 2:00.)
Reverse order for the install!
Thanks again for your posts which led me in the right direction!
F11 is: Serial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. Check for: Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU) Check the Drive system for any worn or failed components Check MCU Check CCU Check Motor Check Wire Harness
dL= Door Lock Error
A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error. -Door Lock Mechanism broken or removed from the Door -Check Door Lock/Switch Assembly -Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU) -Door Lock/Switch Assembly Failure
F11=Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU) Check the Drive system for any worn or failed components Check MCU Check CCU Check Motor Check Wire Harness
usually when it is clicking when it fails and gives you an f11 error code. This means you have a fauly ccu board. it is a communication error between the computer and the door lock. I am 99% possitive you need a new controller.
"dL" indicates Door Lock Failure: dL flashes if the following conditions occur: Door lid is not closed completely due to interference. Wash media buildup is preventing the lock bolt from extending. Machine/motor control detects open door lid switch when attempting to lock. Machine/motor control cannot determine if door lock is in a locked state. Check for lock interference with lid or lock bezel
f11 eror is a serial coommunication error check the harness wirinbg tio the motor and cpu unit
check the drive system for worn part
check mcu motor the dl error fial code is for door lock error it will try to lock 6 times before error code is displayed that is the issue see repair clinic.com for help hope that helps
with panel off reach up to lock location pull down on small tab door latch will click (at this point door would pop open if it were closed ) retry operation to see if ok if code dl reappear may to replace door lock if f11 may need new control module under top rear..ck wires first ..good luck
Plug off the wall. Shaking & vibration of your washer causes circuit board connections to become loose; due to faulty manufacture. Remove the 3 or 4 screws from the back & take off the top cover to secure the connections, make sure they are tight. This applies for the F11 & F dl codes.
Dont forget to rate me &, merry xmas!
If you were already experiencing the F11 error code and now experiencing the Fdl error, this more than likely is a failure of the Main Control Board. F11 is a serial communications error associated with the Main Control Board, while the Fdl error is either a failed Main Control Board and/or door latch. You can replace the door latch first to see if the error goes away, but I would almost bet you have a control board problem since you were already experiencing an intermittent error code associated to it. Let me know if you have any further questions.