Question about Dell Dimension 8400 PC Desktop

3 Answers

When installing a new hard drive the system bios recognize the drive. However, when I start to install Windows XP, the program does not see the drive as being present. How can I get the computer started again?

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  • 4 more comments 
  • gregathomas Mar 06, 2009

    I downloaded the following:








    document.write("Intel(R) Matrix Storage Manager")Intel(R) Matrix Storage Manager
    (6930KB)
    8.7.0.1007
    1/9/2009




    document.write("Supports SATA RAID 5/10 on specific desktop platforms, SATA RAID 0/1, AHCI, and matrix RAID on specific desktop and mobile platforms")Supports
    SATA RAID 5/10 on specific desktop platforms, SATA RAID 0/1, AHCI, and
    matrix RAID on specific desktop and mobile platforms










    Read Me
    (txt)

    Release Notes
    (htm)






    OS:Windows
    Server* 2003, Windows Server* 2003 Enterprise x64 Edition, Windows
    Server* 2003 Standard Edition, Windows Server* 2003 Standard x64
    Edition, Windows Server* 2008, Windows Vista*, Windows Vista* 32,
    Windows Vista* 64, Windows* XP Home Edition, Windows* XP Media Center Edition, Windows* XP Professional, Windows* XP Professional x64 Edition

    Copied it to a disk. The file just say iata87enu Setup.exe. When I got to select S. I press S and the computer looked for the disk, but nothing happened. I had to Esc out.

    I am not sure I copied the correct file.


  • gregathomas Mar 06, 2009

    By the way it is a Maxtor SATA drive.

  • gregathomas Mar 06, 2009

    Leecom72,
    The major problem that I have with your solution is that the Dell Dimension 8400 doesn't have a floppy drive. I have another computer that has a floppy drive to create the files but no way to get it to the Dell. Any possible other solution?


  • gregathomas Mar 06, 2009

    Leecom72,
    Yes I have a 2G USB stick.


  • mrninja
    mrninja May 11, 2010

    dont forget after you partition hard drive you need to format it

  • Randall  Trahan
    Randall Trahan May 11, 2010

    Before we get to deep into it, take the hard drive out and check the jumper settings. If it is the only hard disk then it should be set to Master and should be the only disk on the SATA cable..if you have a CDROM or Floppy then it still should be set to master and other set to slave Let me know what you find out..and we'll take it from there.

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What type of hard drive is it. Sound like you put in a SATA hard drive. You need to load the drivers for that hard drive. During the Windows XP setup it gives you an option to load 3rd party drivers that what is sounds like you need to to.

Posted on Mar 05, 2009

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  • 741 Answers

All of the above and you can also go to control panel/adm tools/disk management/click on the hard drive and click format..follow the wizard see if that does it..

Posted on Mar 06, 2009

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  • Dell Master
  • 4,806 Answers

Hi there.
What you need is the "intel matrix storage manager". This is because your are trying to install XP on a SATA drive with intel chipsets.
Download the drivers for the correct operating system you want to install, which in your case will be XP , read the instructions carefully as you will have to create a floppy disk or USB pen that holds the drivers on them.
You will be told to press F6 to install 3rd party drivers during XP setup.

Get matrix storage manager here >>>>>>>

http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2101

Good luck and thanks for using FixYa!!

Posted on Mar 05, 2009

  • 1 more comment 
  • Lee Hodgson
    Lee Hodgson Mar 06, 2009

    Hi again.
    You should have these files downloaded>>>> txtsetup.oem, iastor.sys, iastor.inf, iastor.cat, iaahci.inf, iaahci.cat. Have you got these files? these are what you need to copy to a floppy disk that has been formatted in FAT.
    Let me know if you have them or not.


  • Lee Hodgson
    Lee Hodgson Mar 06, 2009

    in that case you will need a USB drive, something around 64 meg.
    have you got a flash drive?


  • Lee Hodgson
    Lee Hodgson Mar 06, 2009

    2GB might be too big but you can give it a try, format the flash drive in FAT and copy the files, txtsetup.oem, iastor.sys, iastor.inf, iastor.cat, iaahci.inf, iaahci.cat. onto it and plug it into the back of the PC.
    restart the PC and boot from the install disk, during initial setup look out for "press F6 to install 3rd party drivers" at the bottom of the screen, if you hit F6 in time it should load the extra drivers, if that doesn't work then you will need a USB floppy drive.



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Is this computer able to dual boot win 7 and xp


Which version of xp are you trying to install 32 or 64 bit ?

Your ability to install a second operating system on your Windows 7 system hinges on one thing: partitions. If your computer has only one partition, you can't dual-boot your system without erasing all information on your computer. Two hard drives, or two partitions, enables you to dual boot. Check this information first, before proceeding.

Click "Start" and type "disk management" into the search bar. Click on "Create and format hard disk partitions" in the list of programs to open "Disk Management." Look at the list of partitions and available drives. The information here will be different on every computer. "C" is your primary hard drive and active operating system partition, and this drive contains your Windows 7 installation. You can't install Windows XP here without formatting the system. Check for secondary drives and partitions in Disk Management. Your system may have a "D" or "E" drive. Some computer manufacturers create a hidden partition with recovery software: don't remove this partition. If you have a secondary partition called "D" with more than 2GB of free space, you can install Windows XP here. b> Installing XP b> Insert the Windows XP Setup disc into your CD or DVD drive and close any windows that appear. Shut down your computer with the disc in the drive. Turn the computer on and look for a message saying "press any key to book from CD." Press any key on your keyboard when this message appears. Most computers are configured to look to the CD or DVD drive first, before booting to the operating system. If your system doesn't recognize the disc, you will have to enter your BIOS and change the boot order. Look to your manual for information on changing the boot order. Press "Enter" on the "Welcome to Setup" screen to load the Windows XP setup program. Read the license agreement and press "F8" to accept. Windows will detect that an operating system is already installed on your primary partition and present a list of other partitions to install XP. Use the arrow keys to select your secondary partition ("D") and press "Enter" to confirm that you want to install XP here. Then choose what to do with the partition: leave the file system intact or format the partition using FAT32 or NTFS. Windows XP supports both file systems, but requires NTFS on partitions larger than 32GB. You don't need to format the drive to install XP. Follow the prompts on screen to enter your personal information, serial number, and date and time. The setup program copies files to your PC and reboots -- don't press a key to boot to the CD. When you have to operating systems installed, a DOS screen appears asking you to choose an OS; press the down arrow key to highlight Windows XP and press enter to complete the setup. You will have to choose this every time to boot into XP, otherwise your computer will boot to Windows 7 by default. Hope this helps.

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INSTALLED ILLEGAL WINDOWS 7 AND WANT TO GET A LEGAL VERSION OF XP BACK


Hope this would be helpful. Kindly follow the instructions.

Prepare the hard disk according to the manufacturer's instructionsIf you are using a SATA hard disk, skip this step and go to the "Determine the type of file system that you want to use" section. If you are using an IDE hard disk, set the jumpers and the cabling according to the role of the hard disk (for example, master or subordinate) and make any required BIOS (or CMOS) changes. To set the jumpers and cabling, and make any required BIOS or CMOS changes, see the documentation that was included with your hard disk and motherboard, or contact the manufacturers.Determine the type of file system that you want to useYou can use either the NTFS or FAT file systems. NTFS is the preferred file system to format the hard disk unless you want to run an earlier version of Windows that cannot read NTFS partitions. For additional information about the differences between the FAT and NTFS file systems, click the following article numbers to view the articles in the Microsoft Knowledge Base: 100108 Overview of FAT, HPFS, and NTFS file systems 310525 Description of the FAT32 file system in Windows XP If the hard disk already contains data, back it upMake sure that you back up all your important data before you continue. When you partition and format a hard disk, all the data on that partition is permanently deleted. You can view current partition information without deleting your data. For additional information about how to use the backup utility or the Files and Settings Transfer Wizard, click the following article numbers to view the articles in the Microsoft Knowledge Base: 320820 How to use the Backup utility to back up files and folders in Windows XP Home Edition 309340 How to use Backup to restore files and folders on your computer in Windows XP 293118 How to use the Files and Settings Transfer Wizard 306186 How to use the Files and Settings Transfer Wizard from CD-ROM 306187 How to use the Files and Settings Transfer Wizard Disk in Windows XP If the hard disk has a drive overlay or a disk management program, make sure that it is compatibleIf your computer uses drive overlay software for large hard disk support, do not use the Windows XP Setup program to partition or to format the drive until you have verified that Windows XP is compatible with the software. If you have drive overlay software installed, contact the software manufacturer to find out whether it is compatible with Windows XP. If you are not sure whether you have drive overlay software installed, contact the manufacturer of your hard disk drive or motherboard.If you have software that you want to reinstall, verify that you have the disksMake sure that you have the original CDs or floppy disks so that you can reinstall the software programs after you partition and format your drive. If you purchased an upgrade for a program, make sure that you have the full version of the original program. Many upgrades for programs require a compliance check before you can install the upgraded product. If you cannot find the original CDs or floppy disks, contact the software manufacturer before you continue.If you have updated device drivers for peripheral devices, back them upIf you have installed an updated device driver for your peripheral devices (for example, modems and printers), make sure that you back up the new driver for the device to a location other than the drive that you want to format and partition so that you can reinstall it after you install your operating system.Configure your computer to start from the CD or DVD drive To start your computer from the Windows XP CD, your computer must be configured to start from the CD or DVD drive. In some cases, you may have to modify your computer's BIOS settings to set this configuration. For information about how to configure your computer to start from the CD or DVD drive, see the documentation that is included with your computer, or contact the computer manufacturer.

If you have a computer that cannot start from the CD or DVD drive and you need to start your computer from the startup disk, make sure that you have the floppy setup disks so that you can run the Setup program from the floppy disk drive.

Note You can obtain Windows XP Setup boot disks from Microsoft, but only by download. We provide the Setup boot disks so that you can run the Setup program on computers that cannot use a bootable CD-ROM. If you can start your computer from a CD-ROM or from a network-based installation, we strongly recommend that you use those installation methods instead. Future products will no longer support installation by using the Setup boot disks.uparrow.gifBack to the topHow to partition and format the hard disk using the Windows XP Setup programYou can use the Windows XP Setup program to partition and format the hard disk. To do this, use the following steps:Step 1: Partition the hard disk
  1. Insert the Windows XP CD into your CD or DVD drive, or insert the first Windows XP Setup disk into the floppy disk drive, and then restart the computer to start the Windows XP Setup program.

    Note If you are using the Windows XP Setup disks, insert each additional disk when you are prompted, and then press ENTER to continue after you insert each disk.
  2. If you are prompted, select any options that are required to start the computer from the CD or DVD drive.
  3. If your hard disk controller requires a third-party original equipment manufacturer (OEM) driver, press F6 to specify the driver. For more information about how to use F6 to supply a third-party OEM device driver while the Windows Setup program is running, click the following article number to view the article in the Microsoft Knowledge Base: 314859 Limited OEM driver support is available with F6 during Windows XP Setup
  4. At the Welcome to Setup page, press ENTER.

    Note If you are using the Setup disks (six bootable disks), the setup prompts you to insert the Windows XP CD.
  5. Press F8 to accept the Windows XP Licensing Agreement.
  6. If an existing Windows XP installation is detected, you are prompted to repair it. To bypass the repair, press ESC.
  7. All existing partitions and non-partitioned spaces are listed for each physical hard disk. Use the ARROW keys to select an existing partition, or create a new partition by selecting the non-partitioned space where you want to create a new partition. You can also press C to create a new partition using non-partitioned space.

    Note If you want to create a partition where one or more partitions already exist, you must first delete the existing partition or partitions, and then create the new partition. You can press D to delete an existing partition, and then press L (or press ENTER, and then press L if it is the System partition) to confirm that you want to delete the partition. Repeat this step for each existing partition that you want to include in the new partition. When all the partitions are deleted, select the remaining non-partitioned space, and then press C to create the new partition.
  8. To create the partition with the maximum size, press ENTER. To specify the partition size, type the size in megabytes (MB) for the new partition, and then press ENTER.
  9. If you want to create additional partitions, repeat steps g. and h.
  10. To format the partition and install Windows XP, go to step 2.

    If you do not want to install Windows XP, press F3 two times to exit the Windows Setup program, and then do not follow the remaining steps in this article.

    To format the partition without installing Windows XP, use a different utility.
Step 2: Format the hard disk and install Windows XP
  1. Use the ARROW keys to select the partition where you want to install Windows XP, and then press ENTER.
  2. Select the format option that you want to use to format the partition. You can select from the following options:
    • Format the partition by using the NTFS file system (Quick)
    • Format the partition by using the FAT file system (Quick)
    • Format the partition by using the NTFS file system
    • Format the partition by using the FAT file system
    • Leave the current file system intact (no changes)
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    • If the selected partition is a new partition, the option to leave the current file system intact is not available.
    • If the selected partition is larger than 32 gigabytes (GB), the FAT file system option is not available.
    • If the selected partition is larger than 2 GB, the Windows Setup program uses the FAT32 file system (you must press ENTER to confirm).
    • If the partition is smaller than 2 GB, the Windows Setup program uses the FAT16 file system.
    • If you deleted and created a new System partition, but you are installing Windows XP on a different partition, you are prompted to select a file system for both the System and Startup partitions.
  3. Press ENTER.
  4. After the Windows Setup program formats the partition, follow the instructions that appear on the screen to install Windows XP. After the Windows Setup program is finished and you have restarted the computer, you can use the Disk Management tools in Windows XP to create or format more partitions. For additional information about how to use the Windows XP Disk Management tools to partition and format your hard disk, click the following article number to view the article in the Microsoft Knowledge Base: 309000 How to use Disk Management to configure basic disks in Windows XP
uparrow.gifBack to the topAdditional notesBefore you can install an operating system such as Windows XP, you must first create a primary partition on the first physical hard disk (Disk 0) on your computer. Then, you can format a file system on that partition to create what is called the System partition.

Or, you can create a separate partition for the operating system on any physical hard disk. This is known as the Startup partition. The System partition on Disk 0 can also be used as a Startup partition.

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3 Answers

Missing or corrupt hal.dll file, so can't boot the hard drive


Hey,

Please use the recovery discs or windows installation cd.

To either perform a full system restore with the recovery discs.
Or to perform a repair installation with the windows installation cd.

Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.
When you see the "Welcome To Setup" screen, you will see the options below
This portion of the Setup program prepares Microsoft
Windows XP to run on your computer:
To setup Windows XP now, press ENTER.
To repair a Windows XP installation using Recovery Console, press R.
To quit Setup without installing Windows XP, press F3.
Press Enter to start the Windows Setup. do not choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console). I repeat, do not choose "To repair a Windows XP installation using the Recovery Console, press R".
Accept the License Agreement and Windows will search for existing Windows installations.
Select the XP installation you want to repair from the list and press R to start the repair. If Repair is not one of the options, END setup.
Setup will copy the necessary files to the hard drive and reboot. Do not press any key to boot from CD when the message appears. Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Thanks and good luck.
Ekse

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1 Answer

My PC need help


one chance is there for you. just do a repair which HDD drive is detecting win32 missing. just follow these steps.

Please read carefully and make sure you followed the warning links before initiating
the Repair Install. You can print a text version for reference. repair.txt

1. Boot the computer using the XP CD. You may need to change the boot order in the
system BIOS so the CD boots before the hard drive. Check your system documentation
for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see the options below
This portion of the Setup program prepares Microsoft
Windows XP to run on your computer:
To setup Windows XP now, press ENTER.
To repair a Windows XP installation using Recovery Console, press R.
To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.
do not choose "To repair a Windows XP installation using the Recovery
Console, press R", (you Do Not want to load Recovery Console). I
repeat, do not choose "To repair a Windows XP installation using the
Recovery Console, press R".

4. Accept the License Agreement and Windows will search for existing Windows
installations.

5. Select the XP installation you want to repair from the list and press R to start the
repair. If Repair is not one of the options, END setup. After the reboot read
Warning

6. Setup will copy the necessary files to the hard drive and reboot. Do not press any
key to boot from CD when the message appears. Setup will continue as if it
were doing a clean install, but your applications and settings will remain intact.

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2 Answers

Cant start computer


Try this:
1. Boot the computer using the XP CD. You may need to change the
boot order in the system BIOS. Check your system documentation
for steps to access the BIOS and change the boot order.


2. When you see the "Welcome To Setup" screen, you will see the
options below This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.



3. Press Enter to start the Windows Setup.

do not choose "To repair a Windows XP installation using the
Recovery Console, press R", (you do not want to load Recovery
Console). I repeat, do not choose "To repair a Windows XP
installation using the Recovery Console, press R".

4. Accept the License Agreement and Windows will search for existing
Windows installations.

5. Select the XP installation you want to repair from the list and
press R to start the repair. If Repair is not one of the options,
read the Warning listed later!!

6. Setup will copy the necessary files to the hard drive and reboot.


When your system reboots, Do not press any key to boot from CD when the message appears.
Setup will continue as if it were doing a clean install, but your
applications and settings will remain intact.

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1 Answer

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I have the exact same system you have and have the same problem. Dell quit supporting that system as far as updates to drivers and BIOS updates before SATA drives became readily available.

The short answer is there is no way to boot to a SATA drive on that system that I have been able to discover. The BIOS does not recognize it as a bootable device.

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It is not ideal, but I have managed to move the majority of files to the new drive and it runs quite well. You have to be diligent about installing new software to the new drive instead of the IDE drive.

There is a program you can buy for about $15 that will help you move applications that insist on installing to the boot drive called App Mover. I tried the free trial and it works quite well.

If you ever get a better answer, let me know.

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2 Answers

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1 Answer

I have a hard drive with windows 95 and i am trying to install windows xp professional addition but it comes back saying you can't intall this version of windows on this system


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1 Answer

Trying to install new Ultra-ATA hard drive on my six year old SysteMax Tiger PC.My BIOS recognizes the hard drive,but Windows XP will not install for some reason.I've been told to re-install the...


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