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If the disk is unreadable this means that the format or the files extensions on it are not readable in the operation system you use..either are damaged or the disk itself is damaged or it wasn't finalized like it should ...If other disks inserted run ok than the disk it is damaged and it is nothing wrong with the drive itself..When it says to insert a disk this means that it is not seeing the disk at all and it sounds like a drive problem ..but if other disks are ok ..than it is just a damaged disk or in a format unreadable ..beware if it a cd unit ..will not read dvd-es..or if it a dvd kind will not read large dvd-es (dual layer) or blue-ray disks..
The drive has NOT been able to read the directory of the disk you put in.
Disk may be a DVD which your drive may not be able to read.
Disk may be a DL DVD (double layer) whcih your drive may not be able to read.
The disk might be a BluRay which your drive may not be able to read.
Your drive may be defective or have a dirty read head.
If the CD or DVD disks you inserted work in some other reader, then your reader is the problem -- even though it is properly connected to your computer, and Windows has the correct device-drivers, it is the "hardware" that is the problem.
When you insert a disk, rotate it to some position, i.e., top-lettering goes in first, and close the drawer. Do you hear the drive start to spin the disk? Open the drawer. Is the disk in the same (non-rotated) position? If so, then the motor that spins the disk is the problem. If the disk does spin, but nothing happens, then it is the "laser" part of the mechanics that is not working.
When you say it won?t read are you trying to play commercial DVD movies or read DVD data disks?
If you're trying to play movies then you need a couple of things the first being some type of player program. Real player works as does Windows media player but usually DVD drives come with a striped down version of PowerDVD or WinDVD.
If you in fact have a player installed and when a DVD is inserted in your drive it doesn't play it may not be configured to automatically play DVDs. Try opening your player program and trying to manually play your DVD.
Let us know if you have any success or if you need more assisted. If you do let us know what player program and operating system you have and any error messages that may appear.