Question about Philips HTS3544/37 Theater System

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Paper stucked in the dvd tray.

My son inserted a paper in the dvd tray. It opens but when I try to use it it can't read the disc. How can I take out the tray? I need to look for the paper inside.

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You must take the "lid" of the main unit itself, and remove any boards and/or circuitry that are blocking your access to the tray. usually there's not a lot in there coveing the tray.

Disonnect the unit from the mains before removing the lid, of course.

Posted on Mar 05, 2009

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Get a paper clip and look at the face of the drive.. There is a small hole, insert the unfolded paper clip in the hole and the drive will release. Good luck

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Make sure the tray is clean - no debris on tray If the disc is misaligned slightly it will spit it out
Make sure you are not putting them in upside down
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Disks get damaged much easier than people realize\
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Raise unit and lower the tray end about 45 degrees down, while lightly shaking press the tray open, they might just fall out.

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My dvd/cd try does not open when i press the eject button say "locked"


That means your trays are on Child Lock (this is a safety feature to prevent any accidental opening or closing of disc trays by small children when listening to your favorite tracks.)
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That should be it. To lock the tray....repeat the same process on the particular tray u want locked.

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