Question about HP Officejet 7210 All-In-One InkJet Printer

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Machine refuses to print incoming fax. "Paper mismatch"

Message is that the paper detected does not match size or type selected. Fax won't print until "OK" button is pressed. (No paper change is necessary, the incoming fax will print but not until "OK" button is pushed.
How do I stop the fax machine from jamming on incoming faxes ?

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HP Printer 7210 or 7310 Gives Error receving faxes Load a new blank paper on paper tray.

Press * and # simultaneously, and then release both buttons.

Press 1 , 2 ,and then 3 . The Service menu appears.

Press the right arrow button (>) until the System Configuration menu appears then press OK.

Press > until Media Sense Calibration or Calibrate Spot Sensor appear and then press OK. The unit should pick the paper and eject it.

Press the Cancel button until date and hour appear on display

Posted on May 26, 2010

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Posted on Jan 02, 2017

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Feb 01, 2012 | HP Laserjet M2727nf Multifunction Printer

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Says the paper is too narrow


Hello,
Please find the solutions for your problem below:

DESCRIPTION AND SOLUTION – 1:
If you see this message on the front panel of the HP PSC 2210 when you are receiving a fax, check that the paper size is set to match the paper size in the paper tray. (You cannot receive a fax on 4 x 6 paper or on an envelope.)
Checking the paper size setting
  1. Press Setup .
  2. Press the right arrow until you see 3: Basic Fax Setup .
  3. Press Enter .
  4. Press the right arrow until you see 4: Paper Size .
  5. Press Enter .
  6. Press the right arrow until you see the paper size that matches the size of the paper in the paper tray.
  7. Press Enter .
DESCRIPTION AND SOLUTION – 2:
The media type sensor is out of calibration. HP has released a firmware update that corrects this problem.

1. Visit the Support and Drivers Web page and search for the driver downloads Web page for your product. To access to the Web Page click here.


2. Select your Windows version.
3. Locate and select the Firmware Update.
4. Follow the directions on the Web page to install the firmware update.

Hope this helps.
If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Mar 26, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Printing to 4 x 6 paper


Hello oyam26,
For any paper mismatch issue, first thing you do is try to set the paper type to plain. This will fix the issue in most of the cases.

gud luck

Nov 01, 2008 | HP Photosmart C4280 Aio Printer

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Paper


If you see this message on the front panel of the HP PSC 2210 when you are receiving a fax, check that the paper size is set to match the paper size in the paper tray. (You cannot receive a fax on 4 x 6 paper or on an envelope.) Checking the paper size setting
  1. Press Setup .
  2. Press the right arrow until you see 3: Basic Fax Setup .
  3. Press Enter .
  4. Press the right arrow until you see 4: Paper Size .
  5. Press Enter .
  6. Press the right arrow until you see the paper size that matches the size of the paper in the paper tray.
  7. Press Enter .

Aug 28, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

I am using a fax machine Canon L80 and waiting to receive a fax ... it's blinking between and says "received in memory" and "check paper size" ... not sure what to do.


"Check paper size" means that the paper in the machine doesn't match the size selected in the setup.

To change the paper size:
1. Press the Function button.
2. Press the Data Registration button.
3. Press Set button.
4. Use up or down arrows until you see PRINTER SETTINGS.
5. Press Set button.
6. Use up or down arrows until you see PAPER SIZE.
7. Press Set button.
8. Use up or down arrows until you see type of paper in the paper tray (LTR, LGL, A4).
9. Press Set button.
10. Press Stop/Reset button.

Machine should now print out the fax that was received in memory.

Jun 20, 2008 | Canon Office Equipment & Supplies

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Canon Laser Class 3175 facsimile, incoming faxes are being saved in memory, will not print. Cannot clear error message "check paper size".


The problem is that you have a fax saved in memory that is the wrong size for the paper you have in the drawer. Probably it is a legal size, whereas you have letter size in the drawer.Just place some legal size paper in the by-pass tray to print.

May 11, 2008 | Office Equipment & Supplies

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Printing problem


Haven't fixed the problem and was trying your site out to see if it delivered gratis.

Mar 29, 2008 | Office Equipment & Supplies

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Paper mismatch when recieving a fax


I understand that while receving faxes, you are experiencing with paper mismatch error message.

Please select the paper type as plain paper fromt the front panel of the All-in-One and try to recevie faxes.

Mar 27, 2008 | HP Photosmart 2710 All-In-One InkJet...

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Incoming fax problem


DON'T KNOW IF THIS WILL HELP-BUT MY PROBLEM WAS SIMILAR--MINE WAS SAYING PAPER TOO NARROW WHEN I WAS TRYING TO PRINT AND COPY. I JUST KEPT MOVING THE FRONT SLIDER AND THE LEFT HAND SIDE SLIDERS BACK AND FORTH AND TOOK THE PAPER IN AND OUT --TRIED AGAIN AFTER EACH TIME--IT EVENTUALLY FIGURED OUT I DID HAVE THE RIGHT SIZE PAPER--
ALSO TRY---MENU--THEN--COPY SET-UP--THEN PAPER SIZE--SEE IF PAPER SIZE IS SET RIGHT.

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