Frozen at the opening screen, can't be detected by the computer
When I turn it on, the Pearl logo comes up, but there's no movement to show it's booting up, it's just stuck. I can't even turn it off; I have to remove the battery to shut it down. When I plug it into the computer, the unit can't be detected so I can't download the firmware to get it working again.
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Re: frozen at the opening screen, can't be detected by...
Actually, the firmware software will fix your Pearl even though the computer won't detect it right now. It worked for me and I've fixed my sony phone the same way. Try grabbing the latest firmware here: http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1 And make sure you follow all the directions that popup, including removing the battery, holding play when you plug it in, and formatting the data area.
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I haven't seen the exceeded usable memory message on mine, but I am familiar with Pearls not coming back on.
First, perform a reset buy removing the battery for at least 10s. Sometimes mine just shows the plain pearl logo (not the moving one) and then shuts off. Removing the battery for a while and then putting it back in always fixes it so that it shows the plain pearl logo for few seconds then displays the animated logo and starts normally.
You need to a fresh restore of the iPhone. Hold down the home and power buttons together until the screen goes black. Then while the screen is still black, plug it into your computer WHILE holding down the home button.
At this point iTunes should detect your iPhone and tell you that you need to do a restore.
Hope this helps!
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if itunes recognizes the phone use the restore option if not you need to perform a force recovery mode. to do this hold power and home screen buttons until the screen resets when it does keep holding the home screen button and plug in the phone to the computer after a few seconds itunes should see a phone in recovery mode and force you to do a restore. if that does not work you might have a hardware problem and will need to go to a store.
I had the same problem, usually plugging it into the usb port on the pc and verifying the files on the player, then disconnecting the player will solve the problem. Other times i have to reformat the player, if you do that, you will have to put all your music back on. It's a pain, this has happened to me 4 times, I've only had this thing less than 6 months! It was inexpensive, I guess you get what you pay for, but I like having a AAA battery instead of having to remember to plug it in to the pc to recharge every 15 hrs.
do you mean frozen on acer logos ?
it might be you hdd isnot detected in bios. your hdd might be dead.
Try to remove the hdd and turn on, if it is past acer logo, it's mean your hdd isnot detected and might be dead.
About the button, you can hold power button for 10 seconds, it will turn off.