Question about RCA TH1602 MP3 Player

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Frozen at the opening screen, can't be detected by the computer

When I turn it on, the Pearl logo comes up, but there's no movement to show it's booting up, it's just stuck. I can't even turn it off; I have to remove the battery to shut it down. When I plug it into the computer, the unit can't be detected so I can't download the firmware to get it working again.

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  • stinkydaddy Mar 05, 2009

    turn of and nothing but the pearl logo, Plug into Computer and nothing, do a firmware update and it comes back as 0.0.0.0 firmware loaded.

  • smileygp Apr 22, 2009

    Same thing. Turn it on and it freezes at the 'Pearl' screen and won't initialize therefore it isn't detected by the computer and I can't download the firmware for it isn't reading it and won't go past the initial screen as it says on the troubleshooting for firmware

  • karenj67 Apr 27, 2009

    frozen at the opening screen, can't be detected by the computer

  • Anonymous May 08, 2009

    i hate this ....i have the same problem

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  • 2,335 Answers

Actually, the firmware software will fix your Pearl even though the computer won't detect it right now. It worked for me and I've fixed my sony phone the same way. Try grabbing the latest firmware here:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1
And make sure you follow all the directions that popup, including removing the battery, holding play when you plug it in, and formatting the data area.

Posted on Sep 18, 2009

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1 Answer

How do I fix my frozen e reader


Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again. Hope this helps.

Jan 19, 2013 | Apple iPod touch 1st Generation (8 GB) MP3...

1 Answer

My ipod touch is on but it won't go past the screen with the apple logo its like its frozen or something


Hi,

1: PLUG YOUR IPOD INTO YOUR COMPUTER!!!


2: HOLD THE "HOLD" AND THE "MENU" BUTTON UNTIL THE TOUCH'S SCREEN GOES BLACK AND SHOWS THE APPLE LOGO AGAIN THEN RELEASE THE BUTTONS!!!


3: WAIT ABOUT 5-15 MINUTES!!!


4: YOUR COMPUTER WILL MAKE A "CHIME" SOUND AND THEN THE IPOD WILL SHOW THE LOCKED SCREEN WITH THE BATTERY LOGO.

Let me know, if the problem persists.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Jan 14, 2010 | Apple iPod touch

3 Answers

It says exceeded usable memory and shuts down and wont come back on


I haven't seen the exceeded usable memory message on mine, but I am familiar with Pearls not coming back on.

First, perform a reset buy removing the battery for at least 10s. Sometimes mine just shows the plain pearl logo (not the moving one) and then shuts off. Removing the battery for a while and then putting it back in always fixes it so that it shows the plain pearl logo for few seconds then displays the animated logo and starts normally.

If this fix doesn't work for you, then the firmware inside the Pearl is most likely corrupted, and can be easily fixed by running this software from the RCA website and following these steps:

  1. start the program,
  2. remove the battery from the TH1102 & wait at least 10 secs,
  3. hold the play button while plugging into usb,
  4. release the play button the the term "initalizing" replaces "searching",
  5. click the start button to replace the firmware.
Hope that helps.

Oct 06, 2009 | RCA Pearl TH1102 MP3 Player

1 Answer

I have the 2 GB flash MP3 player with FM tuner. I


Last night I replaced my battery and my unit would not go any further than the Pearl logo. So this morning I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2556, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
click the start button to replace the firmware.

Note: when I tried this last week to fix the aac error message, it did not fix the problem with some music files. After following these steps today, plus making sure the format data box was selected, I can now play the troublemaking files without errors.

Sep 06, 2009 | RCA Pearl TH1102 MP3 Player

2 Answers

My Ipod is also frozen


your ipod needs to be reprogrammed

Sep 03, 2009 | Apple iPod touch

1 Answer

My mp3 won't connect when I plug it in to my computer


This solution works even if your computer does not recognize your pearl:

Last night I replaced my battery and my unit would not go any further than the Pearl logo. So this morning I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
check the box that says "format data",
click the start button to replace the firmware.

After I did this, my pearl started normally, and my computer recognized it again. It also fixed my aac-error problem.

Aug 23, 2009 | RCA TH1602 MP3 Player

1 Answer

Can you fix my transcend t.sonic 840 2gb mp3


see..frst u download required firmwaretool from site transcendusa.com den install that tool.as ur pd will b detected use format option..

Jun 19, 2009 | Transcend T-Sonic 840 MP3 Player

3 Answers

RCA TH1602 MP3 Player in locked


You should be able to force the Pearl into recovery mode by removing the battery, then hold down the "Play" button while inserting into USB port, after a few seconds, Windows should detect "USB Human Interface Device" (see Device Manager). Now you should be able run the firmware update. Worked for mine after it froze up one day and would not be detected as a USB device by Windows.

Nov 14, 2008 | RCA TH1602 MP3 Player

3 Answers

RCA Pearl TH1602 Frozen?


I had the same problem, usually plugging it into the usb port on the pc and verifying the files on the player, then disconnecting the player will solve the problem. Other times i have to reformat the player, if you do that, you will have to put all your music back on. It's a pain, this has happened to me 4 times, I've only had this thing less than 6 months! It was inexpensive, I guess you get what you pay for, but I like having a AAA battery instead of having to remember to plug it in to the pc to recharge every 15 hrs.

Oct 17, 2008 | Teac MP-111 MP3 Player

1 Answer

Frozen Screen


You should try formating the drive. With the drive plugged into your computer, go to "My Computer->Right Click on the Removable Drive representing the MP3 player->Select Format"

Jun 22, 2007 | RCA eMusic MP3 Player

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