I have replaced all cartridges including the waste toner cartridge. I
have flipped the band around all the pick up roller. The printer warms
and is pretty squeaky/noisy and then defaults to red light. I have
given it a shake and am thinking of taking a bat to it though I am
doubtful that will help either.
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The is no waste container on Phaser 6500. There is a "waste collection box" in every toner cartridge and the waste toner is discarded along with the empty cartridge. The is also a waste toner reservoir on the transfer belt and this one will be replaced along with the transfer belt.
If there is an error message saying, for example, "Waste Full Cyan Cartridge", it means the waste toner counter reached the replacement value for that color and you have to replace the corresponding cartridge. But the waste collection box is not really full.
If you changed toner because old was empty and now you have this defect with the new cartrige, it is most likley a defective cartridge. Try the old cartridge again, if it prints clean, then you know for sure it is the cartridge. If you purchased a new HP cartridge, get it replaced by HP, they warranty their toners against defects. If you bought a 3rd party toner, return it to where you bought it and get them to replace it. If you had your old toner refilled by someone, get your money back, they don't know what they are doing. This type of defect is often caused by a filled waste toner bin then then runs back out when you print. Some refillers just throw toner in and don't empty the waste toner bin.
You may just have a Bad Toner Cartridge... It will happen from time to time..... There is a IC chip on the back of the cartridge, it may be bad or the toner feed screw is bound up... Replace the cartride with a new one..... Also, is it a OEM toner cartridge or a genaric one?
Dell wants $169 for this part. Here's what it does:
* Applies toner to the page * Provides a usable life of up to 42,000 page impressions (up to 10,500 pages per color)
Overview The Imaging Drum Kit from Dell is specifically designed for use with Dell Color Laser Printer. This kit includes an imaging drum and instructions on how to replace it. It applies toner to the page and offers a usable life of up to 42,000 page impressions (up to 10,500 pages per color).The part number located on this toner cartridge is: P4866
Manufacturer Part# : M5065 Dell Part# : 310-5732
It comes with very detailed instructions on how to remove the old cartridge and install the new one. Very easy, but there's no way around the price tag.
Did you replace the waste (used) toner cartridge or the empty toner cartridge? These copiers have 2 "cartridges" .... one is waste (used) toner, the other is "new" toner for copying / printing etc. Some newer copiers have All in One units....Drum, New Toner, Waste (used) Toner. If you replaced the Waste Toner container (or dumped it) that should reset the code or error message.