Question about Avaya Lucent Partner 616 Phone

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Can't login to voice mail.

When we try to login to a particular mailbox to listen to messages, the message states cannot get messages, multiple log-ins, please disconnect.
Does anyone know how to fix this? Thanks.

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You will need to restart your phone system. Unplug black cord. Count to 5 and then plug it back in.
If that doesn't help because password is unknown you will need to login to adminstrative mailbox and reset password on the mailbox.

Posted on Mar 16, 2009

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I forgot how to clear the stored voice mails


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If you want to delete the actual voice mails, you have to go through your phone company (using their keypad commands) since voice mail is only accessible through your phone (but the voice mail messages are stored through your phone company provider).

Info from the Uniden DECT 6.0 6035 Manual:

Using the Voice Mail Service If you subscribe to a voice mail service, you can use your phone to access your voice mailbox. The new message LED on the handset ?ashes and VM appears in the handset display whenever you have messages waiting in yourvoice mailbox. When you subscribe to the service, your voice mail provider provides you with the access number and the required voice mail signaling tone. You can use your phonebook to store the access number.

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Avaya Partner Phone System 518-457-701... I had a employee who left our company, unfortunately she didn't give us her voicemail password. How can I reset voice mail


All Parther voice mail or messaging systems have a master login and password. It usually is 99 or 999 and the password. From that mailbox, you can reset the extensions and administer the system. Your system admin guide for the particular messaging system will have complete instructions and the default password for the administer. If you've lost the "master" password, you'll need to contact your Avaya dealer who can reset it through Avaya.

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True, it's not in the "handbook" because it's in the subcriber's guide to whatever voice mail system you have. Try looking for it, but in the meantime, dial 165 and see what happens. If it's a Panasonic brand TVx box, it should answer and either ask for a passoword or you'll be listening to messages.

The owner of the voice mail system, called the message manager, will have the password for mailbox 998. That's where general delivery messages get left sometimes. The system owner has the password for mailbox 999. That's the administrator's mailbox and it lets you change passwords and set up the dial by name directory.

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How do I reset the passord for my voice message system?


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Can't login to voice mail.


Multiple login error will clear up if you reboot your phone system with voicemail.

Jun 01, 2009 | Avaya Lucent Partner 616 Phone

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How did you program the voicemail so a caller can not leave a voicemail to a particular extension? Line ownership? SO a call goes directly to a milbox?

How can you reprogram the voice message????? Which one, for a particular user or the main Auto attendant greeting????

You have to know the admin login to change a mailbox password.

For that, you need to know which voicemail system this is.
When you log in to check your mail, the lady says, "welcome to Partner......"

Please fill in the blanks.

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What is the admin extension are you logging into?

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with voice mails there usually is a phone code you have to use if its office phone code i would check with the 1234 or 12345 this is basic for whole office voicemail

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Sounds like you were kicked out and still logged in, so when you tried to go back in, it said, multiple logins.

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CF to voice mail may be as simple as pressing the FWD/DND button, or reading the manual and dialing the proper 720x code.

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