Question about Avaya Lucent Partner 616 Phone

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Can't login to voice mail.

When we try to login to a particular mailbox to listen to messages, the message states cannot get messages, multiple log-ins, please disconnect.
Does anyone know how to fix this? Thanks.

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You will need to restart your phone system. Unplug black cord. Count to 5 and then plug it back in.
If that doesn't help because password is unknown you will need to login to adminstrative mailbox and reset password on the mailbox.

Posted on Mar 16, 2009

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