Panasonic KX-TG1033S Cordless Phone Logo

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Posted on Apr 26, 2017
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Dropped calls, and no dial tone on Panasonic Dect 6.0 phone

I have Comcast digital voice for my phone provider. I have experienced problems with my phone for the past year, most of which was related to Comcast (6 service calls since July 08). However, yesterday, after the phone rang twice, there was no one on the line. When I hung up, there was no dial tone. I reset the modum and still no dial tone. When the tech came out, he unplugged the phone from the power source, and the dial tone came back. I also repeatedly have dropped calls (about twice a week) and can hear an echo at times. Is it the phone or is it Comcast?

1 Answer

Marvin

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  • Panasonic Master 85,242 Answers
  • Posted on Apr 26, 2017
Marvin
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Joined: Jun 20, 2008
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I am sure that is a service related issue and no the phone itself.

5 Related Answers

A

Anonymous

  • Posted on Mar 31, 2007

SOURCE: Almost constantly gives "no link to base" message

I had this problem too. I popped the battery out, waited 1 minute then put it back in. Unfortunately this clears the memory of all recent calls, etc. but it immediately started working again. So far its only happened once...

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ginko

Ginko

  • 19396 Answers
  • Posted on Jul 31, 2008

SOURCE: Dropped calls - Model KX-TGA101S

Try replacing the phone cable, and check that is well plugged into phone rj11 connector.
If it is not the cable call comcast.

Anonymous

  • 1 Answer
  • Posted on Aug 12, 2008

SOURCE: GE MODEL 28811 DECT 6.0

I have this same problem. Still don't know how to fix it.

Anonymous

  • 1 Answer
  • Posted on Sep 12, 2008

SOURCE: we have had a panasonic

We have this model also, and have exerienced similar problems. Try disconnecting all of the phone lines for that ph number, for a minimum of 30 seconds. Reconnect and the line should be functioning again. It always works for me.

Anonymous

  • 1 Answer
  • Posted on Nov 14, 2009

SOURCE: Cannot hear any dial tone, but base works OK - callers get busy s

Headset says ringer off, cannot hear dial tone

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