Question about Epson Stylus C86 InkJet Printer

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Epson DX7400 not accepting non standard inks

I live in Spain and my local electronics centre sold me He said compatable inks with the correct type no and cartridge size but the epson system control refuses to accept the cartridges. I have tried the maintainence boxes and loading instructions and also cleaning the head "Which the machine did" Carrumba!!!!! but returned to red ink light immediatewly.
Being an old duffer not that knowledable with laptops and printers is there anyway round this prob or do I have to buy genuine Epson cartridges,easier said than done where we live. Anyone HELP cheers

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It's entirely possible that you've been sold CX7400 cartridges and not DX compatible versions.

I would see if you can source some cartridges from somewhere in the UK that are compatible and see if that solves the problem...

It's also possible that the cartridge chips are soiled, broken or similar so I'd take them back to the store and get a refund.

Hope that helps.

Posted on Mar 21, 2009

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Does not reconize non epson ink cartridge. I remove and reinstalled and it printed but now its back to not reconize cartridge.


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It sounds like the cartridge chips are incompatible so you've probably been sold/sent the wrong cartridges.

It's possible that the printer you have is a later version with an updated firmware which has been programmed to refuse cartridge chips that were compatible with the first printers produced of this model but as the CX8400 is a relatively old printer I'd be a bit surprised if that were the case.

It's also possible that the cartridge chips are badly aligned, soiled (ie: dirty), or that the contact wires in the printhead (the thin/delicate wires that make contact with the chip when the cartridge is installed) are damaged.

Easiest way to tell if the cartridge chips are the problem though is to get a completely different cartridge, preferably some originals and see if they are accepted or not.

Hope that helps.

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It is as simple as below.

Open up the hood of your printer.
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While installing the new one follow the reverse process.

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