Question about KitchenAid KSRA25CNBT / KSRA25CNBL / KSRA25CNWH Side by Side Refrigerator
The freezer side of the unit is working with the temp around 8* however the refer' side is only 58*. The setting for the refer' side is at 33*. I can hear the fan motor running.
SOURCE: Frig not cooling
I had a same problem as what you described. I purchased mu Samsung RS2545SH side-by-side refridgerator from Costco 2 years ago. I contacted Sumsung, who then sent out a local/independently operated repair shop to come and perform the repair. After three trips by the repair shop and more than $400 in repair cost, the same problem persisted, and I'm stuck with a non-functional fridge for more than 2 weeks. Repeated calls to Samsung service line simply added more aggrevation and no results. The repair shop declared the fridge non-repairable, and my attempts to ask Samsung for a refund only get me a standard response: The executive review committee is reviewing your case!
Finally I simply had it, and hauled the fridge back to Costco, and thank goodness, the folks there were so kind and took back the broken fridge after 2 yrs from the purchase date. Thank you, Costco!
I do not recommend anyone to purchase a Samsung refridgerator. They may look nice on the outside, and maybe even a bit cheaper price. But you may very well be stuck with a non-working fridge in a year or two, and a warranty bureaucracy that will bog you down. And Samsung did not seem to care about standing behind their broken product. This will be the last Samsung product I will ever purchase.
Posted on May 15, 2008
your compresor is hot but is it running at all or is it just humming trying to start and the just clicks off if it is just your overload that is tripp you need to replaced it that the box connected to the compressor on the left side that is why not is cooling if is running then is cheaper to buy a new one since the 5 year warranty on the compressor has expired
Posted on Nov 03, 2008
How long have you had this refrigerator and is this the first time this has happened? Your refrigerator has a control board and I believe the board is causing the refrigerator not to defrost every 8 hours. Let me know these questions and I will help you resolve this. Thanks, Sea Breeze
Posted on Mar 19, 2009
I just had (have?) this same problem. I called out the repair man and in the end he suggested that I buy a new fridge because of all the problems reported with my model (RS2555SL) on the internet. Anyway, after a while I heard what sounded like a fan trying to spin on the fridge side. I unplugged the unit, removed the inside back panel on the fridge side. The entire coils and the fan had iced over. I removed all the ice, plugged the unit back in and it is now working. I will still replace this unit because I probably only corrected the symptom but the problem remains.
Posted on Jun 21, 2009
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