Question about KitchenAid KSRA25CNBT / KSRA25CNBL / KSRA25CNWH Side by Side Refrigerator

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Refrigerator side of KSRA25C is not cooling

The freezer side of the unit is working with the temp around 8* however the refer' side is only 58*. The setting for the refer' side is at 33*. I can hear the fan motor running.

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  • Shane Seaman May 11, 2010

    With the freezer door closed, feel at the air grill in the fridge side if there is airflow?

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6 Suggested Answers

  • 2 Answers

SOURCE: Frig not cooling

I had a same problem as what you described. I purchased mu Samsung RS2545SH side-by-side refridgerator from Costco 2 years ago. I contacted Sumsung, who then sent out a local/independently operated repair shop to come and perform the repair. After three trips by the repair shop and more than $400 in repair cost, the same problem persisted, and I'm stuck with a non-functional fridge for more than 2 weeks. Repeated calls to Samsung service line simply added more aggrevation and no results. The repair shop declared the fridge non-repairable, and my attempts to ask Samsung for a refund only get me a standard response: The executive review committee is reviewing your case!

Finally I simply had it, and hauled the fridge back to Costco, and thank goodness, the folks there were so kind and took back the broken fridge after 2 yrs from the purchase date. Thank you, Costco!

I do not recommend anyone to purchase a Samsung refridgerator. They may look nice on the outside, and maybe even a bit cheaper price. But you may very well be stuck with a non-working fridge in a year or two, and a warranty bureaucracy that will bog you down. And Samsung did not seem to care about standing behind their broken product. This will be the last Samsung product I will ever purchase.

Posted on May 15, 2008

tech master
  • 120 Answers

SOURCE: Side by side (KSRB25FHSS05) loosing cool in freezer

your compresor is hot but is it running at all or is it just humming trying to start and the just clicks off if it is just your overload that is tripp you need to replaced it that the box connected to the compressor on the left side that is why not is cooling if is running then is cheaper to buy a new one since the 5 year warranty on the compressor has expired

Posted on Nov 03, 2008

Sea Breeze
  • 4636 Answers

SOURCE: Kitchen Aid Refer: KSSC42FMS01: The freezer, doesn't go below 32

How long have you had this refrigerator and is this the first time this has happened? Your refrigerator has a control board and I believe the board is causing the refrigerator not to defrost every 8 hours. Let me know these questions and I will help you resolve this. Thanks, Sea Breeze

Posted on Mar 19, 2009

  • 16 Answers

SOURCE: Kitchenaid Fridge -- burnt rubber smell

sound like defrost timer going out slowly

Posted on Jun 02, 2009

  • 1 Answer

SOURCE: Samsung double door refrigerator/freezer is not

I just had (have?) this same problem. I called out the repair man and in the end he suggested that I buy a new fridge because of all the problems reported with my model (RS2555SL) on the internet. Anyway, after a while I heard what sounded like a fan trying to spin on the fridge side. I unplugged the unit, removed the inside back panel on the fridge side. The entire coils and the fan had iced over. I removed all the ice, plugged the unit back in and it is now working. I will still replace this unit because I probably only corrected the symptom but the problem remains.

Posted on Jun 21, 2009

projdoc
  • 2236 Answers

SOURCE: Freezer and Refrigerator Heating up

chances are the evaporator coils (behind the back freezer wall) are icing up and must be thawed out. this is from too much moisture freezing to the coils (door left open in hot weather, drain plugged, or fridge filled before letting it chill for a day empty and on). take back wall off and use warm water or a hair dryer (only until ice melts- do not overheat metal) to melt the ice. soak up excess water from under fridge, too. also check to see if the fan is working.

Posted on Jul 20, 2009

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1 Answer

My control wont let me change refrig side temp


Do you hear the fan running? The refer side doesn't have its own cooling. It gets it from the freezer. So if the fan doesn't work or the defrost doesn't work you will not cool the refer. Check two items. Defrost timer, fan

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The top freezer is working, but the bottom refrigerator is warm, around 58 degrees?


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Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

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heatman101

Aug 31, 2010 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Freezer works, frig doesn't


there is a fan on many newer units that blows cold air from the freezer side to the frig. If that fan is not working, the frig will be cool, but not 34° like you want it.

Nov 25, 2009 | Frigidaire Refrigerators

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Refrigerator and freezer not cooling properly, temp in freezer 20, refrigerator 58


Hi,

As the weather is getting warmer for many people their freezer2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning


http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

Oct 22, 2009 | Jenn-Air JCD2389G Side by Side...

1 Answer

Freezer is 0 degrees frige side only 40 degrees


that would be a valid check
but with this model i would look more twords you thermister in the refer, if its maintiaing a constant temp, but just outta temp, its more than likely you thermistor is going bad

Oct 14, 2009 | GE Monogram ZISS480DRSS Stainless Steel

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NOT COOLING OR FREEZING


If the temps are not celisus this is normal.

Aug 21, 2009 | Refrigerators

1 Answer

We have a KitchenAid Side by Side Refrigerator (KSRA25C). The ice maker will not work. We have replaced the "in the grill filter" water valve, but that didn't fix the problem. All other features of the...


Pour about 1/2 cup of water into the icemaker . If it dumps then water valve is the problem . If not , then icemaker is the problem . Make sure the laser switch on r/side of freezer is on . and the coils at the bottom of fridge are clean ( icemaker must be 5 degrees to operate ).

Jul 18, 2009 | Refrigerators

2 Answers

Kenmore Side by Side Refrigerator, freezer doesn't work, refrigerator works


Unless specifically made for use in a garage most units won't work properly. The owners manual should say what the temp range for proper operation is (usually 55F is the low range). This is because the refrigerator section doesn't need to be "cooling" to maintain 37F if the temps on the outside are below 55F. These things are made to work in a 70F room and will not work properly if under 55F. Stupid thing thinks it's cold enough so it will never turn on, the refer section will stay cold/cool due to outside temps but since the compressor never runs the freezer will just be the same temp as the refer section (at best). Sorry, but in order for a freezer or refrigerator to work in an unheated space it must have the temp control device controling the freezer section NOT the fresh food section. In other words, that model will not work in a garage unless the temps are above 55F always.

Feb 06, 2007 | Kenmore 50522 / 50524 Side by Side...

1 Answer

Refrigerator will not cool


Do you mean the display won't go below 70 or that the actual temps won't go below 70? First try to unplug the refer for 20-30 seconds then plug it back in. Hopefully that will reset the levels to factory settings (usually around 0 for freezer and 36 for refer).

Dec 18, 2006 | Kenmore 73503 Stainless Steel Bottom...

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