Question about Peachtree Software Peachtree Complete Accounting 2004

9 Answers

I cannot open the company from any of the workstations.

I use a peer to peer network. I lost all data on host hard drive and had to reformat it. After re-installing all the software, including Peachtree Complete 2007 multi-user, I have not been able to open the "company" from any workstation in the network. OS is Windows XP Professional. The Peachtree company opens fine on the host computer. There are two errors that pop-up when I try to open from any of the workstations:

1. If I am "not" logged in on Peachtree on the host computer the error note from a workstation is: Another user is using the feature I am trying to use.... (note: not exact wording)

2. When I'm logged-in on Peachtree on the host computer the error note from a workstation is: "Not a Valid Peachtree Company"

Workstations are properly connecting to the host computer. Datapath is pointing to host default and is accessible. Removed and re-installed Peachtree on everything. Installed latest updates: SR6. Verified permissions and drive mapping. Did everything recommended in Peachtree.com knowledgebase support. I can connect to other devices on the network, i.e. printers. I don't have a service support program with Peachtree.

Need help, Please.
Tony

Posted by on

  • 12 more comments 
  • Tony Mar 05, 2009

    I restored data from a backup prior to the problem. I still have the same problem. I believe my problem is with the Peachtree software and not the hard drive; plus I don't have a recovery disc for the hard drive.

  • Tony Mar 05, 2009

    After re-installing all the software I created a new network. And to eliminate possibilities, a few days later I created a second new network. All workstations are pointing to the correct network.

  • Tony Mar 05, 2009

    Peachtree allows users on workstations to log-in even if nobody is logged in to Peachtree on the host computer. The only requirement is that the host computer must be turned on and a user logged-in to the computer (not Peachtree).

    Logging-in to Peachtree from a workstation only happens after the workstation has linked to the company on the host computer. Which is my problem, I cannot get the workstation to link to the company data files.

  • Tony Mar 05, 2009

    ACDR: I have a multi-user license from Peachtree. However, please explain what is "crack"?

  • Tony Mar 05, 2009

    I have re-installed the Peachtree software at least 4 times on all computers in the network. And yes, after every re-installation I download and installed the latest updates. In this case SR6.

  • Tony Mar 05, 2009

    At this point I'm willing to do anything. I will re-install Peachtree once again.

  • Tony Mar 05, 2009

    I just did a search and there is no PPAM140.ini file in my computer.

  • Tony Mar 05, 2009

    Thanks! But I don't have a support plan with Peachtree. I called but they wouldn't help unless I purchase the plan.

  • Tony Mar 05, 2009

    Went to "My Computer", did a "My Computer" search for file PPAM140.INI and again, did not find this file.

  • Tony Mar 05, 2009

    Re-checked, permissions are ok.

  • Tony Mar 05, 2009

    I am using Peachtree version: Peachtree Complete Accounting 2007 (SR-6)

  • Tony Mar 05, 2009

    Don't forget about me. Please help!

  • Tony Mar 05, 2009

    I like to thank everybody for their help, but I found the answer to my problem in Peachtree online support site called "Peachtree Accounting Community", under "cannot open file z:\company.dat



    Even though I checked and re-checked permissions and folder sharing never occurred to me to select the box in folder sharing that "Allow network users to change my files". I only checked the box "Share this folder on the Network".



    What got me to this site was my curiosity with PPAM140.INI and why it was not in my files. I did a google search and there it was.



    Can I get a refund? Just kidding! Thanks for all the advise.



    Tony

  • Tony Mar 05, 2009

    I found the answer somewhere else, but I have to thank you for leading me to the answer.

    Thanks,
    Tony

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9 Answers

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Thank you for your help!!

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Hitech Cloud is a leading hosting service provider providing quality service to enhance your business. QuickBooks Hosting Peachtree Hosting Solution

Posted on Jul 02, 2015

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Posted on Jan 16, 2014

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  • 916 Answers

Check to make sure that the other computers are in a group that is allowed to access files on the host computer. To do this go to the host computer and make sure that the permissions are set correctly.

Posted on Mar 05, 2009

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  • 183 Answers

Check your firewall setting and if it is not marked as allowed then mark it. and if you get still same problem then call at 877-495-9904
or visit following website for live company assistance:
Click here for live assistance

Good luck

Posted on Mar 05, 2009

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  • Expert
  • 93 Answers

Hello,

Have you verified that when you reinstalled Peachtree to the computer, you have also installed any relavent updates which may have been installed After you did the original installation?

Often, regular updates can update the database also, which is why they ask you to log out all users before Proceeding. If you have a newer version of the database than the software is expecting (due to no updates), then the software will not be able to open the database, and could easily spring up the problems you are having here.

Posted on Mar 05, 2009

  • 5 more comments 
  • Jay Selway
    Jay Selway Mar 05, 2009

    OK, if you go to your windows folder, check the PPAM140.INI file for the path to the Peachtree data files. At least, it must be X:\Company - you cannot map directly to the folder where the data resides, you have to be one level up from that.

  • Jay Selway
    Jay Selway Mar 05, 2009

    Using my computer, find the file I mentioned, and check the path in that matches the folder where your data files reside. Let me know the outcome :)

  • Jay Selway
    Jay Selway Mar 05, 2009

    Can you verify which version of Peachtree you are using?

  • Jay Selway
    Jay Selway Mar 05, 2009

    Can you verify which version of Peachtree you are using?

  • Jay Selway
    Jay Selway Mar 05, 2009

    There is a free data checker available here, make sure you have a backup beforehand though. Click Here



    *not tested*

  • Jay Selway
    Jay Selway Mar 05, 2009

    Have you tried the data checker?

  • Jay Selway
    Jay Selway Mar 05, 2009

    Ahh - Glad you found it Tony - all the best mate. :)

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  • 1,913 Answers

No your software need multi user facility may be after new instalation your software need some crack for multi user.

Posted on Mar 05, 2009

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  • Master
  • 3,614 Answers

Hi there ,

i would like to know if you already setup a networking on your unit. you can find this wizard on the network properties, you must add and create a network connections
let me know

Posted on Mar 05, 2009

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  • 154 Answers

Insatll some recovery software to recover the hard drive.

Posted on Mar 05, 2009

  • crysiszone Mar 05, 2009

    try a more-- unstall the software and install again,
    i think you miss any option......while you install it.

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  • 19,396 Answers

Save a backup immediately, try resoring a recent backup, if that does not work, then reinstall the software.

Posted on Mar 05, 2009

  • Ginko
    Ginko Mar 05, 2009

    RE:"1. If I am "not" logged in on Peachtree on the host computer the
    error note from a workstation is: Another user is using the feature I
    am trying to use...."

    A: that may be normal , you need to log in to access to a database.

    RE: 2. When I'm logged-in on Peachtree on the host computer the error note from a workstation is: "Not a Valid Peachtree Company"

    A:

    1 you are not logging in as correct user on host computer, or you are using wrong login on workstation.

    Verify login information from host and terminals.

    2 you have delete your company name from company list.

    Ensure that the name you are opening after login is the good compny name for your database. Sometimes there are similar company names stored from the past.
    For example if your company is called 'Datainc' you may have saved a similar name like 'data inc' or 'the datainc' in the past, this can also lead to this kind of problem.

    3 your data file is corrupted.

    In this case reinstall the latest backup after trying to save a backup of current data file, in this case you usually have data loss.


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