Look like you have a cracked fuser roller problem. To see it, visually observe the section where the paper exits from the printer. You will noticed a grey colored long roller riding on top of another long orange colored roller. Its usually the grey colored roller whereby certain section of the roller foil/film have been torn off and it need to be replaced.
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If the paper does not completely eject, press the paper with folded side paper
button, then open the printer cover and remove the paper. Also, check
the Paper Size setting in your application or printer software. If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack then try to print again. You can also try to check the printer alignment and the printer setting.
2 reasons: 1. Was there a paper jam prior to this problem? It could be that the paper was pulled out and a small bit of it is stuck on the pins that guide the paper from the heat roller. If no torn jammed paper prior to this issue, then check out 2.
2. the heater/roller is damaged and needs to be replaced. I would suggest you take it to your nearest HP dealer to properly diagnose this for you.This would save you unnecessary cost in trying to pull it apart and causing more damage to it.
Try using fresh paper from a new ****. If still wrinkles might be an issue with your fuser. The fuser is the part that heats the toner onto the paper and if the paper contains too much moisture content (from improper storage methods), this can cause wrinkling effect as well.
Try printing with different types of paper and from manual tray to isolate problem. If it occurs all the time, most likely bad paper or bad fuser.
Depending on wear the tear is at determines the issue. The wrinkling paper and the look of your printer sounds like some sort of fuser issue. Recycled paper is more likely to wrinkle and the grain can cause paper to wrinkle as well. The Long grain paper is up and down the sheet and short gain is side to side on a sheet of paper. If your printer is on a long grain setting and you have the pages coming out sides ways or vice versa then your print outs can wrinkle.
this is usually not caused by the paper tray. this problem is usually caused by the fuser assembly. check your paper path. dead cycle the printer, shut the printer down before the paper enters the fusing area, check for wrinkles. remove all paper, print again, check the output, wrinkles, replace the fuser.
Try checking the fuser unit inside the back of the printer. Open the door and pull the paper path tray down. You should see an orange vinyl looking roller. If is has wrinkles it probably needs replacing. I have replaced two on my printers and that corrected the wrinkling problem. You can get them on ebay.