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Avaya JTAPI SDK

I am trying to develop sample program that collect and save all call information using JTAPI SDK. I am using sample code(CallLog.java) but it shows error ''com.avaya.jtapi.tsapi.TsapiResourceUnavailableException: failure to monitor device''How can I remove this problem and save retrieved information in any file .

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  • Anonymous Mar 06, 2009

    I am looking for CDR kind of information using JTAPI client.

  • Anonymous May 11, 2010

    What information are you looking to get? The ipoffice has SMDR to a .csv file that can be opened with Exel.

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What type of device are you trying to monitor? Do you have the AES Security Database enabled? If so, is it configured in your AES? Can you perform a TSTest from the device in question to another device?

Posted on Mar 11, 2010

Well, if you are just looking for CDR stuff, You can install Delta server on your server (free on the admin CD) That will write CDR info, which can be logged to a file and opened with exel and sorted.

Posted on Mar 12, 2009

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6ya6ya
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Posted on Jan 02, 2017

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If you are unfamiliar with basic Linux command usage, you should visit this page: Basic Linux Use
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