Question about Computers & Internet
I am trying to develop sample program that collect and save all call information using JTAPI SDK. I am using sample code(CallLog.java) but it shows error ''com.avaya.jtapi.tsapi.TsapiResourceUnavailableException: failure to monitor device''How can I remove this problem and save retrieved information in any file .
What type of device are you trying to monitor? Do you have the AES Security Database enabled? If so, is it configured in your AES? Can you perform a TSTest from the device in question to another device?
Posted on Mar 11, 2010
Well, if you are just looking for CDR stuff, You can install Delta server on your server (free on the admin CD) That will write CDR info, which can be logged to a file and opened with exel and sorted.
Posted on Mar 12, 2009
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Posted on Jan 02, 2017
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