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Avaya JTAPI SDK

By manesh_khot on Mar 05, 2009

" "

I am trying to develop sample program that collect and save all call information using JTAPI SDK. I am using sample code(CallLog.java) but it shows error ''com.avaya.jtapi.tsapi.TsapiResourceUnavailableException: failure to monitor device''How can I remove this problem and save retrieved information in any file .

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Clarification Request

Posted by MFurrer on Mar 05, 2009

What information are you looking to get? The ipoffice has SMDR to a .csv file that can be opened with Exel.

Same Problem

Mar 06, 2009

- I am looking for CDR kind of information using JTAPI client. - Guest

Solution #1

posted on Mar 12, 2009

MFurrer

Rank: Guru Computers & Networking

Expert
Rating: 85%, 509 votes

Well, if you are just looking for CDR stuff, You can install Delta server on your server (free on the admin CD) That will write CDR info, which can be logged to a file and opened with exel and sorted.

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