Question about RIM BlackBerry Bold 9000 Smartphone

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Blackberry Internet Service deactivated or suspended. Carrier doesn't know why.

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  • gbm4ibm May 02, 2009

    Blackberry Internet Service deactivated or suspended" problem, and notify you when a new solution is offered.

  • Maxcat93 May 25, 2009

    I bought an Orange Blackberry off TradeMe (same as Ebay) and I am on a prepay plan with Vodafone NZ.  Sales assistant at Vodafone was able to get Solutions person to clear the account of previous owner details however now I cannot create BIS for myself as it advises that service has been deactivated or suspended.  Can anyone help pl?

  • pegasus1128 May 11, 2010

    Who is your carrier? Does it give you this message when you access the browser from the phone?


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May be payments not done with in due date.....
Services need to be reprovisioned .....
So request for reprovisioning....

Posted on Aug 10, 2009

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How do i turn my blackberry internet service on?

Mvulane, You may have to check with your provider. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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When blackberry fone is lost or stolen?

Tracking the device: Unless you have previously installed on your BlackBerry a software such as BlackBerry Protect or SmrtGuard, there is no way to track or trace the physical location of the device. BlackBerry Protect is free and avaialble in most all countries for BlackBerry users. I highly advise you install it for its over-the-air data backup if for no other reason.Next, call your mobile provider. If your BlackBerry is unretrievable, you need to ask your service provider to block or suspend the SIM so that no one can make charges to your account. Some service providers will also block or suspend the IMEI / PIN of the device also, so that it can no longer be used on the BlackBerry network, but not all will do this. Not all carriers will do this, only calling and asking will answer the question.

Jul 27, 2014 | Cell Phones

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How can i get bis on my blackberry phone?

BIS is blackberry internet service, you need to ask your cell phone provider to enable it, it should be free, but it would depend on the carrier(provider).
You will also need data on your plan.

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How do i get my blackberry messanger and internet to work

On your BlackBerry device, go to:

1. Options > Advanced > Host Routing Table > Menu > Register.

2. Resend your service books from your carrier BIS site:
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Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.

From your desktop PC:
North American Carriers - scroll down to select your carrier
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3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.

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Try to reset your unlocked blackberry storm2 9550, then see your internet and email service. If still not working reflash your blackberry, no need to use blackberry unlock code again. I hope it will work on your phone.

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You can also get the unlock code through online..........i will suggest the website. which is doing good service can approach this website.

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You can get the MEP code from the mobile carrier or vendor ,
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Do you have a data plan active? It can be either BIS or BES, but you need a data plan for the internet and wifi to work.

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To unlock blackberry storm network for all carrier you will need a reliable blackberry unlock code. That code only can be obtained from verizon provider or purchased at third parties sites on internet.

Jan 02, 2010 | RIM BlackBerry Storm 9530 Smartphone

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