Question about HP Office Equipment & Supplies
A single file, it could be that file. It could also be related to the individual software sending the print job, bad print commands or invalid. Although rare, a bad cable or connection can be to blame.
First step is to restart the printer, clear all jobs with the Stop button, restart printer again. Then try printing from another program, such as txt editor. If ok, then print a different file from original software, if ok, then print original file.
If failure is with final print, the file is corrupted for printing, recreate file.
If failure is with original software see if there is any updates.
If failure is there directly after restart, try updating printer driver (this is not be a bad idea anyways).
If none of this works, it may well be a formatter board issue, requiring technical service.
Posted on Mar 05, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 03, 2014 | HP LaserJet 2420dn - printer - B/W - laser...
Oct 25, 2010 | HP LaserJet 2420dn Printer
Nov 24, 2009 | HP LaserJet 4700 Printer
May 21, 2009 | HP Office Equipment & Supplies
Feb 17, 2009 | HP LaserJet 2420n Printer
Aug 13, 2008 | HP LaserJet 2420dn Printer
Jun 03, 2008 | HP LaserJet 2420dn Printer
106 people viewed this question
Usually answered in minutes!