When I plug my charger into the charging port there is an error message that comes up that says does not recognize charger please use a dell 65 watt charger and that is what i have. I am getting a reading of around 20 V when i checked the charger with a multimeter. Also when I start up my computer the battery is idol. when I hover the mouse over the battery status it says "plugged in, not charging". Is it the motherboard and if it is can it be repaired without buying a new motherboard?
Hi,
This is a known issue with the AC adapter. If you are
under warranty Dell would replace the AC adapter which will fix the issue. If
not you may need to purchase one. Also do make sure you have the latest BIOS
update on the laptop.
Latest BIOS
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R178138&SystemID=INS_PNT_PM_1521&servicetag=&os=WLH&osl=en&deviceid=13136&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=1&libid=1&fileid=242484
Before updating the BIOS make sure you unplug all the
USB devices and restart the computer once, and only then start the BIOS update.
Hope this helps. Please rate your feedback!
Thanks,
VJ
Plugged in not charging is the normal behavior are charging the laptop with the same charger that came orig with ur notebook , it seems like dell has some check on the charger that is being used on the laptop ,it is simply monopolistic attitude of the vendors , as far that 19.5 or 20 volts reading is normal basically all noteooks need such voltage 19.5 or 20 volts but that 65 W thing is a different story basically that has conn with charging time it takes to charge the batt if it 130W it i will take less time to charge ,
but for u as far as if u discharge the battery and it is being charged ok by the charger the status shown pluggen in -not charging means the batt is fully charged aand now in standby mode it is normal thing , pls let me know that if u remove the charging pin ur laptop works on batt or not leave the msg just check this if it works then discharge the batt then reconnect the pin of adapter see if it works
pls let me know with the results
and rate me fixya if i fixed ur problem
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i have the same thin happening with me... i cant seem to fix it.... it started 2 days ago... and last night it finally started charging... but today it stopped again.. and now its at 8% left... and i dont know how to fix it... and the first dudes answer is really confusing.... PLEASE HELP...
the charging port and the charger don't seem to fit properly. for it to take a charge I need to move the plug around until it shows the battery is charging. is this something that can be fixed cheaply or do you just buy a new product
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