Question about HP ScanJet 3670 Flatbed Scanner

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Scanner belt stuck how i can solve this problem

Scanner belt stuck.bad noice from the scanner by this belt stuck. how i can solve this problem

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  • Anonymous Mar 11, 2009

    scanner belt stuck how,when we scanning it makes very bad noise i can solve this problem


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You must remove u r scaner outer cover and again fix outer cover

Posted on Mar 05, 2009

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More info about "failed to reset"

This happened to me, and it was a mechanical issue/design flaw, not a driver issue. When you open up the scanner, you should see a black belt inside, under the glass. For me, that black belt got caught on some of the bits protruding from the green circuit board.

To solve this, unplug your scanner. Get a long, very thin stick. It needs to be able to fit inside the small holes on the bottom of the scanner near the circuit board and wiggle around (I used the needle of one of those compasses used for drawing circles). Depending on where the belt is caught, you may be able to use the stick to gently pry it off of the circuit board where it's stuck.

This fixed the problem for me and allowed the scanner cartridge to move freely again. Unfortunately, in my case, the belt is all bent out of shape from the scanner struggling to pull against it, so it's more prone to getting caught again. So it's a temporary fix.

Oct 23, 2012 | Mustek A3 USB Flatbed Scanner

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Dear Sir, We have a BENQ S2W 3300U scanner in our office. Since two days, we cannot use it since it is giving some noise when the power is plugged in. Can you please help us. Thank you in...

The noise is generated by the belt that moves the scanning head - it's no longer firmly attached to the gear and it skips over the teeth. This is caused bu a defect in the head - it's stuck, mechanical fault.
You will have to dismantle the scanner to find out why it's stuck and if it's repairable - but i doubt it since this is usually caused by a damaged data cable and this is unfixable.
Better just cut your losses and buy a new one.

Mar 14, 2011 | BenQ Office Equipment & Supplies

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Have a Lexmark X5650 printer/scanner that won't scan at present. Trying to scan my work (comic book artist) to a memory chip then into photoshop on the laptop for tweaks before turning them in and the...

ok. if its making a grinding noise its the belt slipping. you may not have the print cartridges installed properly. kit could also be the scanner belt that may be slipping. Basically if its not the print cartridges then the scanner is stuffed. Unless you are handy and are prepared to pull thing apart to get to the scanner belt I'd say it has gone to god.

Jan 17, 2011 | Lexmark Office Equipment & Supplies

1 Answer

When I plug in the scanner it starts to scan straight away before I've pressed any buttons on put anything on the bed to scan! The laser then gets stuck at the end and just keeps clicking away

It is normal for this scanner to briefly "scan" when it is plugged in. However, the moving lens shouldn't go all the way down to the back end. It sounds like the scanner is physically damaged, most likely the belt slipped several cogs and now the scanning mechanism is out of alignment. Look into warranty service for the unit.



Dec 01, 2010 | Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

Vertical lines in image -- appears that belt is stuck

If the same image is scanned repeatedly, it appears like a line. Check if there is paper is moving (in high speed scanners) or the scan module is moving (in Flatbed scanners). If this is normal, all you need is to clean the glass thoroughly.
S. Mohan

Aug 08, 2009 | HP Scanjet 5400c Flatbed Scanner

2 Answers

Epson perfection 2400 photo scanner stuck with flashing red light

You may have accidently pushed the LOCK button - this button is used to LOCK the carriage into place when moving the scanner to another location or shipping it.

Check for a button and the picture of a LOCK, it is usually at the back of the scanner, you can push it left or right, and you have an open lock and a closed lock picture under it. Make sure you didn't accidently push it to the LOCK position when holding the scanner - that loud sound means your carriage is locked and cannot move - once you set the button to UNLOCK this should solve your problem.

Jul 27, 2009 | Epson Perfection 2400 Photo Flatbed...

1 Answer

Umax Astra 1200S Scanner Problem

Open ur scanner ,s back body(its very easy)remove belt.. just clean scanner, s belt and dust from scanner with soft cloth..put it belt again..

Jul 05, 2008 | Umax Astra 1200S Flatbed Scanner

3 Answers


You dont say where you are so it is not possible to tell you where to look.
Likely as not as with most small electronics these days no parts are available - service by replacement is the name of the game,
You could try HP support I guess

Mar 21, 2008 | HP Scanjet 5470c Flatbed Scanner

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