Question about HP ScanJet 2400 Flatbed Scanner

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Hp 2400 lamp not on - HP ScanJet 2400 Flatbed Scanner

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Posted on Mar 05, 2009

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Lamp error

The lamps have a limited lifetime (or it could have just failed prematurely due to some other reason).
For the cost of parts, it would be cheaper to buy another scanner.

Nov 01, 2013 | HP ScanJet 2400 Flatbed Scanner

1 Answer

Hp 2400 scan scanning with yellow background

Replace lamp would be my only recommend on this as these are prone to be the issue as a whole with a yellow background.

Thanks and please do leave valueable feeback.

Dec 11, 2009 | HP ScanJet 2400 Flatbed Scanner

1 Answer

My hp scanjet 2400 lamp has been broken. can i replace it?

yes contact an HP dealer to order this part

Aug 12, 2009 | Scanners

1 Answer

I'm getting a lamp error on my 2400. I followed the unplug and wait solution but that is not fixing the problem. Can I buy and fix the lamp myself or is thing fubar.


The lamp error is usually caused by dirty mirrors in the scanner. You need to take the cover off the unit and clean all of the mirrors with window cleaner. Allow about 5 minutes for the mirrors to dry and reassemble the scanner, power on and test. You should be good to go.

I hope this helps, If so please rate my solution.

Corporate Computer

Jul 17, 2009 | HP ScanJet 2400 Flatbed Scanner

1 Answer

LAmp stuck up

Make sure that the lock switch is set to unlock.
Look for it on the scanner body.

If it is unlocked, then unfortunately the scanner is probably faulty.

Hope I helped,

Jun 21, 2009 | HP ScanJet 2400 Flatbed Scanner

2 Answers

Driver hp scanjet 2400

Visit this link to download your driver. Hope this helps. ""

Jun 08, 2009 | HP ScanJet 2400 Flatbed Scanner

2 Answers

Error in Scanning

Sorry to ask u ,how old it is,this kind of problem is found due to following reasons

1)driver software:uninstall n reinstall driver
2)scanner is dusty:clean the scanner from inside
3)inner scanner cable(black cable) defective:replace cable

but before all try this
1)go to my computer,u can see icon of scanjet 2400
2)right clk,clk get pictures.....,new window will open,
3)click preview n wait n see does it shows the preview?
4)if it shows preview then reinstall hp director,or try above mentioned steps,definately the problem will be solved,

Jan 24, 2008 | HP ScanJet 2400 Flatbed Scanner

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