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No new call light and no message list coming up.as well as no total calls

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Check you manual you you may have turn then off

Posted on Mar 05, 2009

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You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

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My phone is a Philips SE635. The Telephone is flashing a red light and LED screen says "1 NEW CALL" with an envelope icon flashing as well. No messages have been left on answerphone and...


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The blinking LED also indicates a missed call. From the main stand-by screen; Press the up arrow (which says CID short for Caller Identification), then menu. You should now be in the call list. Scroll through the list making sure to view all calls with the word NEW next to them. You can also press menu in the call list then choose "delete all" to erase the entire list.

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Philips CD445 phone.How do i turn off the red blinking lights


Good luck. If you follow all of the above instructions and the red light keeps blinking, that's just the way it is. And that's according to the Philips tech support team. Especially if it's in relation to voice mail icon. The phone appears to think you have a voice mail message even if you've checked it and deleted them all or have no voice mail service whatsoever. So you may be stuck with the blinking red light forever.

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Just bought CD445 cordless phone with answer phone. The event light on the handset is flashing all the time. Is this normal. What do I have to do to stop it. Many thanks


The message indicator is the phone alerting you that you have missed calls. Press the CID button (the up arrow) then menu. You are now in the call list. Scroll through it (using up & down arrows) making sure to view all calls with the word NEW next to them. Alternatively, you can press menu while in the call list and then choose delete all this will erase the entire list.

The light also blinks to indicate voice mail. Many phone providers offer this service for free and you should contact them to ask if you have it / how to check it.

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go into call lists (centre button up then call lists) and delete the calls in there this will solve the problem

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1 Answer

Message light continually lit


There are different reasons your message light may come on besides voice mail calls. The situation that started the message light needs to be completed before it will go out. I cannot be sure on your particular phone but quite often when I see this problem on other business phone systems it is because someone on another phone in the system tried to intercom and there was no answer setting off the message waiting indicator. (This may require other buttons to be pressed by the caller making it a rare occurrence) If so, you may have to press the message button to return the intercom call. The trick is the other phone needs to be answered as well or the system will not shut off the MSG light. Are there any unusual messages, icons, etc.. on the LCD? If this is not the case, you MAY be able to force the light off by leaving yourself another message and then retrieving the message.

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