Question about HP PSC 2175 All-In-One InkJet Printer

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Every time I try to print the paper jams.

I have tried printing about 8 times now and every time the paper gets jammed. Its like the paper is being pulled through at an angle instead of straight.

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Check the pickup roller, make sure there is nothing preventing the paper from loading stright.
if all of the paper path are clear, then you will have to get a maint. kit to replace the roller themselves.

Posted on Mar 09, 2009

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Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

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Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

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Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

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Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

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Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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Close all the running programs/applications on your computer.

1. Click Start --All programs - HP - HP Director/Solution center.

2. In Hp Director/Solution center Click Start - Settings - Print Settings - Printer Settings

3. Click on the Features tab. Set the Paper Type to Plain paper and Paper Size appropriately.

4. Click Ok. Close HP Director/Solution center.

Open the application and try printing.

Thank you.

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