Question about HP Pavilion dv6000z Notebook

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I have had spooler problems and lost the HP Solutions Center.

I uninstalled and reinstalled the printer among other things. I got it to print this afternoon. This evening I tried to open the solutions center to try the scanner and align the print heads. I get a response that indicates ther are no HP products. The Photo Center iand Library are there so I am confused. I have spent many hours trying to get an assignment done and printed. Three clues: 1.I use Adobe Pagemaker 7.0.2and Photoshop V. 2. This is a new laptop loaded with Windows Vista. 3. Is is also loaded with Norton 360.
Thanks for the help I have xp on my computer, and was using my printer just fine. I went to print, and was told that my computer and printer could not communicate. Since this is a wireless set up, I thought I needed to uninstall and reinstall, except my computer will not allow me to reinstall due to a printer spool error. What can I do to fix this?

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I had many simular issues with my laptop, then it shut off one day and wouldn't come bacl on, after digging through tons of support forums on HP's support page I found that a know bios issue exists for this model laptop. As long as its still running down load the latest bios and flash the laptop. Let me know if this helps

Posted on Mar 05, 2009

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1 Answer

I still cannot print


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If u r using HP Printer then Resolve Hp Printer Problems on Windows .
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Hi,
Assumption that installation is completed without any errors.

Now follow the steps to find the reason for getting communication error:

Click on the start menu in that click Control Panel.
Now look for Administrative Tools and open it.
Double-click on Services.
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My printer spooler does not work and I need it to be able to use any printer on my computer. Both of my laptops have the same problem that states that the printer spooler is not working or on and needs to...


You can manually start the printer spooler...

click the Start button and, in the Start Search area - type in compmgmt.msc then hit the ENTER key. This starts Computer Management.

On the left side, go to the bottom and expand the Services and Applications area. Click on Services.

On the right side, scroll down to Printer Spooler, right click it and click Properties.

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If this fails to start, this may be caused by a recently installed program.

Please report the results of the above suggestion.

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Start the simple route: uninstall and reinstall the printer and its software. If the software is old, head to the printer manufacturer's website and download the latest driver package.
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Hello ladynwaiting,

Try uninstalling the smartview software to see if network connections and the print spooler are working with the aircard. If that doesn't work then remove the aircard and reinstall it. Test the connections and print spooler again. The procedure works to reset the components. Finally, if that works, then install the smartview software and retest the connections and spooler. Hopefully your system will repond favorably to the above procedure.

I thank you for giving a rating to this solution if it has been helpful.

Have a great day,
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  3. In the details pane, double-click Print Spooler.
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    Click Start to start the service.


  • To open Computer Management, click Start, click Control Panel, double-click Administrative Tools, and then double-click Computer Management.
  • When you stop the Print Spooler service, it might stop other dependent services.
  • The print spooler runs under the Local Computer system account by default.
  • You can also start and stop the Print Spooler service through a command-prompt command. For more information, see Related Topics.

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