Question about HP Pavilion dv6000z Notebook

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I have had spooler problems and lost the HP Solutions Center.

I uninstalled and reinstalled the printer among other things. I got it to print this afternoon. This evening I tried to open the solutions center to try the scanner and align the print heads. I get a response that indicates ther are no HP products. The Photo Center iand Library are there so I am confused. I have spent many hours trying to get an assignment done and printed. Three clues: 1.I use Adobe Pagemaker 7.0.2and Photoshop V. 2. This is a new laptop loaded with Windows Vista. 3. Is is also loaded with Norton 360.
Thanks for the help I have xp on my computer, and was using my printer just fine. I went to print, and was told that my computer and printer could not communicate. Since this is a wireless set up, I thought I needed to uninstall and reinstall, except my computer will not allow me to reinstall due to a printer spool error. What can I do to fix this?

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I had many simular issues with my laptop, then it shut off one day and wouldn't come bacl on, after digging through tons of support forums on HP's support page I found that a know bios issue exists for this model laptop. As long as its still running down load the latest bios and flash the laptop. Let me know if this helps

Posted on Mar 05, 2009

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1 Answer

I still cannot print

Reboot the computer if the printer is local. Or, type services.msc in run / search. Scroll down to Print Spooler and start by right clicking. You have a bigger problem if this fails to start. Like you may not be an Administrator.

Starting the Print Spooler on a networked printer (at work) is the same, only it must be done by an IT admin on the Print Server.

Dec 10, 2012 | Computers & Internet

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Uninstalled printer no drivers found

Here are the steps to get your missing printers back without having to restart the PC - 1. Press Windows Key + R to open the run box and type in services.msc. 2. The services window will open, in that find Print Spooler and start the service. 3. Once you have done that refresh or reopen the printer page from control panel and you will see that all your printers should reappear again.
If u r using HP Printer then Resolve Hp Printer Problems on Windows .
Thanks Kristin

May 25, 2011 | Computers & Internet

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Error message: printer is not communicating with computer. After installing setup disc, still receiving that message.

Assumption that installation is completed without any errors.

Now follow the steps to find the reason for getting communication error:

Click on the start menu in that click Control Panel.
Now look for Administrative Tools and open it.
Double-click on Services.
Now go through the list and check for "Print Spooler". It should say "started" under STATUS, and "automatic" under STARTUP TYPE.
If it isn't started, the computer doesn't know what to do when it's trying to send a doc to the printer.
So, right click on the print spooler and select PROPERTIES.
In the drop down box for startup type, select "Automatic" and click apply.

This should work.
If you still face the problem do reinstall, make sure you uninstall the software using the "uninstall" option, either in the control panel, or on the installation CD that came with the printer; don't just delete folders. Then reinstall the software.
Sometimes a file just gets corrupted, for some reason, and this will fix that.

Hope this helps.


Feb 02, 2011 | Computers & Internet

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Acer laptop printing looses contact with printers

have you uninstalled the other drivers completely and THEN reinstalled the new drivers? that's probably your problem.

Dec 04, 2009 | Acer Aspire 5100 Notebook

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My printer spooler does not work and I need it to be able to use any printer on my computer. Both of my laptops have the same problem that states that the printer spooler is not working or on and needs to...

You can manually start the printer spooler...

click the Start button and, in the Start Search area - type in compmgmt.msc then hit the ENTER key. This starts Computer Management.

On the left side, go to the bottom and expand the Services and Applications area. Click on Services.

On the right side, scroll down to Printer Spooler, right click it and click Properties.

Change the Startup Type to Automatic and then click the START button.

If this fails to start, this may be caused by a recently installed program.

Please report the results of the above suggestion.

Nov 18, 2009 | HP Computers & Internet

1 Answer

Compaq computer running vista trying to add a printer message local print spooler is not running I have started the print spooler through admin tools but everytime I close the control panel it must switch...

Start the simple route: uninstall and reinstall the printer and its software. If the software is old, head to the printer manufacturer's website and download the latest driver package.
Meanwhile, track back to when the print spooler worked successfully. Was there any new software installed that may have caused the problem? A possible update from Windows, perhaps?

Sep 24, 2009 | HP Compaq Presario C500t Notebook

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Unable to get network connections to come up and printer spooler is not allowing to add printers. I recently purchased a aircard from sprint and the service went down and I was asked to install a smartview...

Hello ladynwaiting,

Try uninstalling the smartview software to see if network connections and the print spooler are working with the aircard. If that doesn't work then remove the aircard and reinstall it. Test the connections and print spooler again. The procedure works to reset the components. Finally, if that works, then install the smartview software and retest the connections and spooler. Hopefully your system will repond favorably to the above procedure.

I thank you for giving a rating to this solution if it has been helpful.

Have a great day,

Jul 26, 2009 | Acer Extensa 4620 Notebook

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Cannot get Microsoft works to open in vista

If you stop the print spooler service...that should allow Works to open up.

  1. Open Computer Management.
  2. In the console tree, click Services.
    • Computer Management/Services and Applications/Services
  3. In the details pane, double-click Print Spooler.
  4. Do one of the following depending on the task you want to do:
    Click Stop to stop the service.
    Click Start to start the service.

  • To open Computer Management, click Start, click Control Panel, double-click Administrative Tools, and then double-click Computer Management.
  • When you stop the Print Spooler service, it might stop other dependent services.
  • The print spooler runs under the Local Computer system account by default.
  • You can also start and stop the Print Spooler service through a command-prompt command. For more information, see Related Topics.

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1 Answer

Print spooler service not running on Windows XP

Spooler depends on the RPC service being running. But you really need to get into event viewer and check for anything related to either RPC or Print Spooler. If you're trying to print to a network printer you could have firewall issues either within Windows or your router. Think about what changed on your system around the time this problem began.

Dec 30, 2008 | HP Pavilion dv6000z Notebook

2 Answers

Print spooler error during printer installation windows vista

Go to Start, Control Panels, Administrative Tools, Services.
Windows 2000: Go to Start, Settings, Control Panel, Administrative Tools, Services.
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Click on Dependencies to view a list of all the system components that the print spooler depends on.
Under Services, go to each of these dependencies and check the properties. In each case, ensure that the Startup type is set to Automatic, and that the Service status is set to Started.

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