Question about HP Photosmart C6180 All-In-One InkJet Printer

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Can't delete a job in Queue

Printer is C6180 All in One and for some reason I am having a problem deleting the only job in the printer queue.

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  • Weeky Mar 05, 2009

    I was really hoping it would work but it didn't. Thank you anyway.

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  • 987 Answers

Goto start>Run>type cmd

then type net stop spooler

then try to delete queue...after that again type

net start spooler in the command prompt..

Posted on Mar 05, 2009

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So far answers don't coincide with the directions I've been given, which is "Press the WSB Button for 5 seconds."


The print queue is what is locked up. Try deleting the items in the print queue.
Start by pausing the print queue. Then delete the items in the queue one by one.
When you have the last print job in the queue it will probably be jammed up in the transition between the computer and printer. Switch off the printer. This should cause the printer on the computer to become offline.
Try deleting this job abain. If it dissapears then turn the printer back on making sure the computer understands the printer is back online. Then try printing again.
If it does not dissapear then you will need to restart the computer to free up this job. When the computer is back up and running check the print queue again. If the job is gone then turn the printer back on and try printing again. If it is not gone then try once again to delete the print job and it should dissapear this time.
Once the job is gone and the print queue is empty turn the printer back on and make sure the computer understands it is back online again.

Oct 14, 2014 | Canon Printers & Copiers

2 Answers

I cancelled a document while it was printing and it is still in my queue days later as deleting and it wont let me print anything else or restart that print job.


The best way to delete the print job is to turn the printer off, then disconnect the cable from the printer to the computer. Turn the printer on with the cables off, and go to your computer and delete the document, Then once it's deleted, turn the printer off again, and then hook the cable back up. Then turn the printer back on. That should do it.

Good Luck

Mark

Sep 13, 2014 | HP deskjet 3940 color inkjet printer -...

1 Answer

Canon pixma mp610 cant delete the printing queue or print


This is not the fault of the printer but windows. Open the Control Panel, select Devices & Printers, find your printer, click on it, select Delete Print Queue. Problem is fixed.

Jan 07, 2013 | Canon PIXMA MP610 InkJet Printer

1 Answer

How to i clear the queue with jobs waiting to print when the printer says printing but is not printing


Try pressing cancel on the printer first. Then, open the print queue by opening the printers folder, and double-clicking the printer icon for your printer. Try to select the jobs there and cancel them. If that doesn't work, turn off the printer, and wait for the title bar of the print queue to say "use printer offline". If it doesn't change on the title bar of the queue, then select "use printer offline" from the file menu of the print queue. Then try to delete the print job. If this still doesn't work, leave the printer off and reboot the computer, then try to delete the print job again if it is still in the queue. If none of these work, remove and then reinstall the printer as a last resort.

Sep 30, 2010 | HP Officejet 5510 All-In-One Thermal...

1 Answer

I tried to delete a print job and it is stuck in the queue. Won't print or delete


Hi,

Thanks for using FixYa!

Try to turn the printer off then restart or reboot your computer. Then pull up the print queue then delete the documents in queue. I hope this helps.

Have a wonderful day.
- HotRatchet

Jul 30, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

My last print job gets stuck deleting in the queue!


Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

Feb 15, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Printer Queue blocked by 'Deleting' problem


THere is an easier solution.
Restart the printer spooler service. THis solves problems very often

Jan 21, 2009 | Samsung CLP 300 Laser Printer

2 Answers

Unable to clear printer queue


I had a related problem. Couldn't delete a job from the queue nohow. I wound up deleting various processes (CTRL ALT DEL PROCESSES tab) and it cleared it.

Mar 01, 2008 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Can not clear the print que


Follow these steps to resolve the issue. Step one: Delete the print queue Open Print Setup Utility located in the Application/Utilities folder. Double-click your printer in the printer list to open the print queue. Click the Stop Jobs icon. Click to select the document, and then click the Delete icon. Repeat the steps for all the jobs in the print queue. When the print queue is empty, click the Start Jobs icon. A message appears: No Jobs Printing . This indicates that the queue is clear. When you have cleared the queue, retry your print job. If the procedure has not resolved the issue, repeat steps 3 and 4. If the issue still persists, continue to the next step. Step two: Remove the printer from the list Open Print Setup Utility , located in the Application/Utilities folder. Click to select the Photosmart icon. Click the red X to delete the printer from your system. Close all open windows, and restart your computer. Step three: Add the printer to the list Open Print Setup Utility located in the Application/Utilities folder. Click Add . Select the printer that you want to add, and click the Add button. After a few seconds, your printer appears in the printer list, and your printer is ready to print.

Sep 13, 2007 | HP PSC 1410v All-in-One Printer

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