Question about Bose Companion 3 Computer Speakers

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Bose Companion 3. Speakers are very faint in sound. The touch pad seem inoperable. (the green light on pad does not come on.)

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Just fixed my Companion 3 (had same issue as described) .
Root cause: IRFZ44N was broken, replacement fixed it all.

Posted on Mar 24, 2012

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  • Bose Master
  • 19,396 Answers

Check first that you have connected the speaker to the right output. For example on many computer there is an aux output marked in blue that can give you this problem.

If the problem does not depend from the source, then that sounds like an internal fault on your Bose system.

Leave the Bose unplugged from power and from computer for one hour, to get rid of electrostatic charges accumulated inside capacitors.
If that does not get rid of the problem, then there is an internal fault, either a short on speaker wiring, or a fault on the internal amp circuit board.

Posted on May 01, 2009

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Posted on Jan 02, 2017

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I bought the multimedia speaker set in 2004 and had it replaced in 2005 because the 'puck' would not turn on (no orange light nor green light.) So I called help desk and they accepted the warranty exchange and I mailed the entire system (speakers and all) back to Bose in Markham, Ontario, Canada and they sent it back several weeks later. It worked 5-6 years after that as it is 2009 now, and it has the same problem again (no light on the puck). So I called help desk again and was ran through the same tests again (on/off, power plug off, various audio inputs, etc.) and the guy said to mail it in and they'd fix it as a non-warranty item. Cost: $85(Cdn) for repair + taxes, and $39 for remote pod.
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I like Bose and have no complaints about the sound, but I will not buy another Bose multimedia package because at $350 (in 2004), I would expect it to outlast other sets. My friend bought a Logitech speaker set from another company in 2003 and is laughing at me as he realizes this is my second set and it hasn't even lasted as long as his own set.

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Thanks JT

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