Question about GE Monogram ZISS360NRSS 36" Built-In Side-By-Side Refrigerator (ZIS-S360NRSS, ZIS S360NRSS)
Its funny you posted this problem as I have just finished working on a built in ge with the exact same problem!
any way whats happening is the dampers that control the quick chill area of your refrig arent opening and closing properly causing subfreezing temps in the fresh food comparment. the parts need to repair your unit are the air handler WR31X10023 and seal WR60X10116 these parts are abot 300.00 dollars. I would recomend calling a good service company to repair this for you but if your mechanicly inclined you could do it yourself. the airhandler is the component behind the crisper drawers in the fresh food section of your refrig.
Hope this helps and please post back if you have any questions thanks Peyton
Posted on Mar 05, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Set your Ref/Freezer per the following:
Refrigerators: 36 to 40 degrees. Ideal temp is 37 Fahrenheit. Note: A temp above 42 degrees promotes bacteria.
Freezer: temp should be -5 to 6 degrees Fahrenheit. Ideal temp is 0 degrees.
You have to wait about 4 hours for everything to stabilize. If you are still having ice forming inside the freeezer then the rubber seal around the door is probably the problem. If they have a split, tear or crack, etc. it will let warm moist house air into the freezer and turn to ice as it cools. If this happens in the refrigerator it'll turn to water and collect in the bottom of the frig. New seals can cost around $60 per door.
If you pack too much food in the unit it may also cause freezing because the air needs to move around in there and food shouldn't block the vents in the back walls of the unit.
Hopefully this helps..
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