Question about GE Monogram ZISS360NRSS 36" Built-In Side-By-Side Refrigerator (ZIS-S360NRSS, ZIS S360NRSS)

1 Answer

No matter what i set the frig to it goes to 24 degrees and freezes everything.

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  • maximuspalme Mar 05, 2009

    man thanks alot.. .i got this frig cause of this problem. Is there a manual besides the bad one that comes with unit. A sevice manual for the unit to help with the actual disassembly of the unit. I wish you lived in vegas. I would put you on the problem for a price. Finding a good repair service here is very difficult. If I had a manual I would attempt the repair for sure.

    thanks again. you are a guru

    mike p.

  • maximuspalme Mar 05, 2009




    for the questions above.

  • maximuspalme Mar 05, 2009

    thanks alot...


  • Jeff Badger May 11, 2010


    I might be able to help you, but I need to ask you a few questions.

    1. Do you have moisture build up at the bottom of your freezer?

    2. Does your fridge make a gurgling or unusual popping sound?

    3. Is the cooling coil (the metal grating on the back) clean?

    Let me know, and I'll see what I can do for you.




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  • 410 Answers

Its funny you posted this problem as I have just finished working on a built in ge with the exact same problem! 
any way whats happening is the dampers that control the quick chill area of your refrig arent opening and closing properly causing subfreezing temps in the fresh food comparment. the parts need to repair your unit are the air handler WR31X10023 and seal WR60X10116 these parts are abot 300.00 dollars. I would recomend calling a good service company to repair this for you but if your mechanicly inclined you could do it yourself. the airhandler is the component behind the crisper drawers in the fresh food section of your refrig.
Hope this helps and please post back if you have any questions thanks Peyton

Posted on Mar 05, 2009

  • peyton thompson
    peyton thompson Mar 05, 2009

    unfortunatley there isnt even a good manual for service techs. GE is very funny about that. Thats the main reason I recomended getting a good service company it might would even serve you better to get GE service if they are in your area. I'll post the service pointer that tells about this problem along with the fix later today so that you can have it as a reference for getting it fixed. 



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