Question about Denon AVR-2308CI
I purchased a DENON AVR 2308 three weeks ago, and although I have not experienced any crackling audio issues, I have had to return the product back to the store I purchased it from because it no longer has any power. There is no display, hence no sound, hence no power.
The store is trying to tell me that an electrical surge caused the problem before they even returned it back to the manufacturer. I personally believe it was a faulty item from day one and I refuse to believe that an electrical surge caused the problem because the AMP was switched off at the time of any possible black outs or storms could have happened, and furthermore all my other equipment (TV, DVD, CD, speakers, etc) are working fine. Has anyone else experienced this issue or can anyone explain if power surges can cause AMPs to blow out but somehow not cause problems to the other equipment hooked up to the AMP?
You need to get more details. What component has failed that makes them believe that a surge caused the problem. There is usually a thermal fuse inside of the main power transformer that CAN be effected by power surges. WIthout more details, I really can't rpovide any ammunition for your claim. Please request exact details from the servicer.
Posted on Mar 05, 2009
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Posted on Jan 02, 2017
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