Question about Denon AVR-2308CI

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DENON AVR 2308 no longer works only after 3 weeks of purchase!!!

I purchased a DENON AVR 2308 three weeks ago, and although I have not experienced any crackling audio issues, I have had to return the product back to the store I purchased it from because it no longer has any power. There is no display, hence no sound, hence no power.

The store is trying to tell me that an electrical surge caused the problem before they even returned it back to the manufacturer. I personally believe it was a faulty item from day one and I refuse to believe that an electrical surge caused the problem because the AMP was switched off at the time of any possible black outs or storms could have happened, and furthermore all my other equipment (TV, DVD, CD, speakers, etc) are working fine. Has anyone else experienced this issue or can anyone explain if power surges can cause AMPs to blow out but somehow not cause problems to the other equipment hooked up to the AMP?

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  • dynamike Mar 15, 2009

    Denon AVR-2106 no audio





    I have a similar problem with 3 years old AVR... Upon turning unit off one day, there was a
    moderate pop sound from all 5 speakers and power light flashed red but
    did not shut off. I shut off. Now when I turn on again, there will be
    several seconds of flashing green, then a very slight power relay
    click-on sound, but no sound any more. To provide 'more details'
    requires opening the box. SOmeone mentioned a thermal fuse, can I pull it
    and exchange it? Thanks... Mike

  • bestel May 11, 2009

    i have exactly the same problem with george. I put all the connection correctly but no light, no power. All other equipments are working fine. I am thinking to take it to a maintenance service to change the fuse.. Any suggestion?

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You need to get more details. What component has failed that makes them believe that a surge caused the problem. There is usually a thermal fuse inside of the main power transformer that CAN be effected by power surges. WIthout more details, I really can't rpovide any ammunition for your claim. Please request exact details from the servicer.

Thanks,
Dan

Posted on Mar 05, 2009

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