Question about Bernina Artista 170

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Bernina Artista 170 and newer computer, will not read program

I have the updated cord, everything is loaded onn the computer but the machine will not recognize a com port. I need a patch for the computer to enable it to recognize the sewing machine software and connect with a port. No one can seem to tell me what software patch or patches I need to download. Even the local store is not very well informed.

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  • Anonymous Apr 11, 2009

    laptop operating on VISTA will not send design to sewing machine and I get a messaage that the serial port is engaged it doesn't make any sense

  • jnissen Apr 03, 2013

    You need to ensure the serial port is configured as a COM port that the software recognizes. Older software often assumed the COM ports were COM1 - COM4 or somthing like this. Now with USB to DB9 type converter cables to connect to older machines the cable may be configured as a COM port that is a virtual port. It may show up like COM8 or COM9. You can go into the configurationa nd reset it to a lower number and that may help.

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The Bernina website has software uppgrades also for Artlink. It is well explained for which model and which software. One has to log in though to download any software.

Posted on Apr 12, 2010

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