Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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My Zune wont play music anymore

I tried listening to my Zune but for some reason it wont play. I charged it and added some more songs onto it and that wouldnt work. I tried three different headphones and no luck with that. It does play the radio just not my music. Please help!!!!!!!!!!

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  • lauraliz2014
    lauraliz2014 Jul 13, 2012

    I am having the same problem. the Zune radio works fine, but no downloaded music, video, or game audio will play. Because of the radio working, it shows me that nothing is wrong with the headphone plug-in, but I tried to update the firmware, and I am already up to date. I don't know what to do at this point..

  • Scott Denny
    Scott Denny Feb 21, 2014

    push the up pad in the middle and at same time arrow back to left for 5 seconds.Let Zune reboot itself when back on you will have sound.Zunes are sometimes premadonnas but there fantastic,.

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Try to rest it if that is not working download the upgarding firmware utility

and give it a a firmawre upgrade.
http://support.microsoft.com/kb/926770/en-us

plz rate as good as u can so we can help others.

Posted on Mar 05, 2009

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