Question about HP Pavilion dv2715nr Notebook

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My laptop keeps saying i have no cd drive

I can't play cd's or movies when i put them in the cd-drive because my computer keeps saying i have no cd- drive

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  • My reply is May 11, 2010

    Go to Control panel - System - hardware and check to see if the device is listed there?

  • Kevin Shafer
    Kevin Shafer May 11, 2010

    Your drive needs to be replaced.

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  • 15 Answers

Firstly, you should check if the drive is listed in the devicemanager.

To find the devicemanager right click my computer and select manage.

If it is there, but with an arror that it cannot start it is most likely a software issue. to fix it:

Got to Run on the startmenu. And type regedit.
Open HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class.
Go to the first folder that starts with {4D36...
Delete UpperFilters and LowerFilters.
Reboot the unit.

If this doesnt fix the issue, or the drive is not listed in the device manager. Check if you can run booteble CDs. if you can you should try running system recovery. you can do that by pressing F11 at the HP logo when booting.

You can also try removing the screw holding it in place. And removeing and reconnecting the drive. Make sure you push it all the way in when you do.

If this doesnt work the unit will need a new drive or mainboard. And you should send it in for service.

Posted on Mar 05, 2009

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