Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Continual paper jam: canon mp830 - error 5100

Paper james (''scrunches up'' under the ink wells) -- in attempting to clear both back cassette areas, also found some black foam insert under paper wheel that appear to be coming loose. removed all, but still getting the jame -- and lots of screeching noise.

Paper is really stuck under ink box at times. Any ideas...sorry...misplaced my manual...probably something minor.

Thanks

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As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.
Thanks

Posted on Mar 09, 2009

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On printer error cod 6A00 displayed, on computer screen icon says service error 5C10. Have cleaned ink wells and wiped off excess ink. After cleaning far right side a long skinny black piece came out,...


Hi


Error 5C10 means a paper jam or the printer has encountered an internal error. And error 6A00 is caused due a paper jam in the sheet feed unit or near the print head. You can also reset the printer to resolve this issue. On the printer press and hold the ON/OFF button or unplug the power cord. Wait for 10 seconds, press power button ON/OFF button again. If this doesn't resolve the error code then unplug the printer for 10 minutes. Also, inspect the back panel of the printer for any paper jams. To clear the paper jams---

Turn off the printer and disconnect the power cord and USB cable. Remove the jammed paper slowly using the following procedure. Open the rear cover to check if the paper is jammed. Pull out the cassette and check if the paper is jammed inside the cassette area. Stand the printer with the rear side down, holding the document cover. Press the tabs together and pull the green cover toward you. Check if the paper is jammed. (If you were not doing Duplex printing, you do not have to follow this procedure.) Close the green cover and place the printer back to a normal position. Reconnect the power cord and power on the printer. Confirm the Alarm light is off. Load paper back into the ASF or cassette. Press to clear the message and continue printing. If you are printing from application software, follow the instructions displayed on your computer. Hope this helps... Please post back if you need more information.


Daniel

Jun 20, 2011 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

I need an immediate solution my printer is telling me error code 5100


If it is a user fixable problem, it will either be a paper jam or the ink cartridges are not seated correctly. For instructions to clear each error go to
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp830#ServiceAndSupport

Sep 22, 2010 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Canon mp830 displays error message. Paper output


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 20, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Canon MP830 will not print Error code 5C10, And 5100 donaldbetty@juno.com


5C10 seems to indicate a paper jam. 5100 indicates either a paper jam or ink tanks not seated properly.

A) Paper jam: There is a rear cover on this model. Many paper jams cannot be seen from the outside. Sometimes even a scrap of paper from a previous jam will disrupt the paper path.

B) Follow your manual for installation of the ink tanks. Remove and replace the ink tanks carefully following the instructions.

C) Should these remedies not fix the problem, you can try resetting the device:

1) Press and hold the <On/Off> button until the display on the machine goes blank. (If this is unsuccessful, unplug the power cord).

2) Wait approx. 10 seconds and power back on. Wait until the printer completes its startup routine before trying another print job.

3) If solution fails, your MP 830 may require repair

Dec 28, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

MY CANON MP830 WILL DISPLAY A "ERROR 5100" USUALLY BEFORE OR AFTER PRINTING. IF I RESTART IT WILL PRINT ONCE, THEN DISPLAY "ERROR 5100." I CAN'T FIND ANY PAPER JAM IN PRINTER. HOPE YOU CAN HELP. RAY...


Other than:
1) checking that no paper is jammed in the printer (don't forget to check the rear access door for paper jammed internally)

2) holding the <On/Off> button until the display goes blank, then waiting ten seconds before pressing <On/Off> button again (to reset the unit) and

3) checking that the ink cartridges are properly installed,

if the problem persists, your Canon MP830 may require repair.

Dec 20, 2009 | Canon Printers & Copiers

3 Answers

MP830 Error 6A00 Error Code Alarm Flashing and Copy button Flashing. Does not respond to unplugging or turning off and back on.


6A00 means the purge assembly is jammed. That's the unit that cleans the printhead. Sometimes it will last a while when cleaned, but I just replace them.
QM2-3032-000 about $20.00 but much easier at a shop.

Oct 01, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Paper jam on canon pixma mp600


Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Jun 29, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

5110 ERROR ON PIXMA PRO 9000


Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
Solution: Removing paper jams MP800R / MP830 / MP530

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer
ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
  1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
  2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

    05sj00147_03.jpg

  1. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note: Be careful not to touch the components inside the printer.

  2. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  3. Load paper back into the ASF.

  4. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top

Paper jams inside the printer
  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.

  3. Open the rear cover to check if the paper is jammed.

    05sj00147_04.jpg

  4. Pull out the cassette and check if the paper is jammed inside the cassette area.

    05sj00147_05.jpg

  5. Stand the printer with the rear side down, holding the document cover.

  6. Press the tabs together and pull the green cover toward you.

  7. Check if the paper is jammed.
    (If you were not doing Duplex printing, you do not have to follow this procedure.)

    05sj00147_06.jpg

  8. Close the green cover and place the printer back to a normal position.

  9. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  10. Load paper back into the ASF or cassette.

  11. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.
Thanks

Thiru

Jun 17, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Printer Canon Pixma MP830 will not print


Hi
You can try
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 08, 2009 | HP LaserJet 1012 Printer

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