Error message " Close automatic document feeder cover" or sometimes "clear jam". But Document feeder cover is closed,and there is no jam. Sometimes there is a clack,clack, clack, clack noise when the machine is started. Front roller does not grasp paper. It does not lift to accept the paper and power it through the machine.When you lift the feeding mechanism you can hear a mild clunk sound. Pulling and reinstalling the power cord does not help. Turning the machine off and restrarting does not help.Rebooting does not help and restarting does not help
The machine works OK from the flat plate
As soon as you load the original on the ADF you get the message as original loaded..check if you get this message..
if you do not get this message..try cleaning the rollers with the lint free cloth(dry cloth)..try to make a copy..if its still the same..
then connect the printer directly to the wall outlet..and then check..
if its still the same then try these steps..
1)unplug the power chord from the back of the printer..press and hold OK and CANCEL button together..
2)while pressing these two button plug in the power chord to the back of the printer..
3)after you plug in the power chord do not release those two buttons untill the screen goes blank..
4)once the screen is blank release the buttons and then turn on the printer..
5)then try to make a copy from the ADF..if its still the same..then machine should be replaced..
let me know if this has worked..
Try cleaning the rollers with bar soap.
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