Question about Canon imageCLASS MF6550 All-In-One Laser Printer

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I have a Canon MF6550 that stopped working after someone was zapped by static electricity while pressing the print button. We can receive faxes but cannot do anything else. None of the buttons work or light up on the panel. Can this be fixed or should we just replace it. It is not yet a year old.

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  • townofjoliet Mar 05, 2009

    Apparently the warranty does not cover electrical type incidents.

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Contact Canon- If it's under 1 years old it's should be under warranty, Chances are you blow out the power supply fuse for this copier, the fax feature is Seperate Section.
Yup call Canon you should still be under Warranty.
Do to Fixya.com rules I am not sure if I can give you the phone number plus I am not sure if your in the US or elsewhere.

Posted on Mar 05, 2009

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BARRIE@NORTONBARRIE.CO.UK


RECEIVED IN MEMORY
If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory.
When the problem is resolved as described, the fax stored in memory is printed automatically.
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bullet_s.gif OFF is selected for AUTO PRINT RX: select ON.
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