Question about Kenmore 40494 / 40495 / 40499 Electric Single Oven

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Kenmore smoothtop model 911.9554590 duel size burners

The outer ring of the larger burner will turn on, the rest of that burner doesn't turn on and the smaller burner doesn't turn on. I have the switch on for both sizes to heat up.

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  • jdodge Mar 09, 2009

    have not gotten the part yet to fix this but very happy with the timely response.

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The inner burner is broken so the whole thing needs to be replaced. check your owners manuel for warrenty times on the burner. otherwise just replace the burner and that will solve your problem..

Posted on Mar 04, 2009

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If you meant to ask how many amps the burner will draw then that will depend upon local voltage AND the rated Wattage of the burner: as you have quoted neither of these nor the precise model of Kenmore cooker/hob I cannot provide an answer.

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Can I assume that you determined that the bottom burner flame is burning properly? To do this, remove the oven bottom insert. The flames should have approximately 1" of blue cone and should burn with no yellowing tip, if on natural gas. (A small yellow tip on the end of the outer cone is normal with most LP gas.) The flmaes should not lift off the burner ports. If the flame is lifting, gradually reduce the air shutter until the flame stabilizes.

Go to the following website for your particular manual.

http://www.hammerwall.com/Manuals/Kenmore/Description/362.75585890/Kenmore%20Free%20Standing%20Gas%20Range%20Owners%20Manual/L0522834/

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Residue from food and sometimes cleaning products may be preventing the igniter from producing a spark (Arc) to the base of the burner. This is a common problem that occurs when the stove has been cleaned or food is allowed to build up. Make sure that the igniter and the burner base are clean and dry. This will help with proper operation. Oven cleaner and a small tooth brush may be used to accomplish this. Another problem with ignition may occur if you have too little (touching) or too much space between the igniter and the base of the burner; it will prevent the burner from igniting. You should only have a little more space than the thickness of a nickel between the burner base and the igniter. A good “blue” arc from the igniter to the burner base is optimal. If this doesn’t work, you may need to replace the electric igniter module. Good luck.

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1 Answer

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This stove uses a special switch that turns one way for the large burner and the other way for the smaller burner. I was not aware that this had a seperate simmer burner on it, however. I think you using the wrong term there.

This is not computer controlled--the only computer on it should be the oven switch. I would assume that you need to replace the switch for the dual-size burner. If you take your model number in to Sears, or log onto Sears dot com, you should be able to get to the PARTS DIRECT web site on the computer, and if they ever sold that model you should be able to pull up a parts breakdown with expanded drawing and part numbers and prices. You should be able to buy the part from them. The part should be virtually the same as ANY recent model Frigidaire or Kenmore stove with the same style burner. This should be a very easy repair for you to make yourself, assuming that you know a little about working with electricity--remember, this stove USES 220 VOLTS!

Check out all of the wiring coming into the switch and going from the switch to the burner to be sure that there is not a short!

If you have one of the older smooth surface stoves, where the burners are part of the ceramic top, all bets are off, but anything you bought new in the last half-dozen years, should have a separate burner underneath a glass top, and the repair should be simple. Even with the older stove, it is still likely the switch, and should be no problem.

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Kenmore Range 911.9324890


Replace recepticles for large elements. It is the part that the heating elements go into. And while you are at the appliance store, pickup a new bake element for your oven. Just unscrew element from oven wall and install new one.

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