Question about SanDisk Sansa e250 MP3 Player

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E200 no screen

My sansa e200 power is on but screen is blank. I press menu and it will not go off or on. It is as if it is frozen

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1 Answer

Hold power until it turns off, about 20 seconds

Posted on Aug 08, 2007

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Posted on Jan 02, 2017

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1 Answer

The mp3 player is frozen once it turns on. Keeps on saying refreshing your media.


Press and hold the power button. Hold it long enough (10 to 15 seconds ) it will eventually turn the frozen player off. Press the power button again to turn it back on. You can try formatting the player again either through windows media player or (if a v2 model) through the player's own menu system. Failing that, put the player in MSC mode and format it from Windows Explorer. I would also update the firmware. I have attached the link to the Sansa site to find the firmware and further instructions.
Thanks for using FixYa.


http://forums.sandisk.com/t5/Sansa-e200-series/bd-p/e200

May 29, 2011 | SanDisk Sansa e250 MP3 Player

1 Answer

It is getting stuck while refreshing the database.


Depending on the amount of the data or music files you have on your device, "Refreshing Database" may take a while to finish. But if you feel it's frozen you may try the following steps:
Reset the device 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. NOTE: Resetting will turn the player off while it is frozen.
Delete recently loaded files 1. Connect the device to the PC in MSC mode using force MSC. 2. Locate and delete recently added files. 3. Disconnect the device from the PC.
If this resolves the issue, proceed to STEP 3. Otherwise, format the device, update to the latest firmware, and reload the songs to the device.
Update to the latest firmware You may need to upload the firmware manually, there are instructions on the links below on how to manually update your firmware Sansa c200 series firmware update Sansa Clip firmware update Sansa e200 series firmware update Sansa Fuze firmware update Sansa View firmware update
Click on any of the links you need more info on.

Oct 16, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen screen


Hello,

When the Sansa e260 is frozen, first try to reset the player.

How to reset the e200 series player:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.
When resetting does not solve the problem, a reinstallation of the
firmware should be performed.

Need more help ? Just post a comment.

Dec 24, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Why won't my computer recognize my sandisk player.....i just plugged in the usb cable directly in the computer....but it's not being recognized.


Hello,

For the Sans e260, see the e200 series support site on "not recognized":
http://kb.sandisk.com/app/answers/detail/a_id/266/kw/recognize/r_id/101834

Solution 1 RESETTING THE DEVICE
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

NOTE: Resetting will turn the player off while it is frozen.



When RESETTING the player did NOT help

Solution 2
GOING TO MSC or RECOVERY MODE and next UPDATE FIRMWARE

STEP 1 GOING TO MSC MODE or RECOVERY MODE
For e200v1/e200R (Recovery mode only): Connecting in Recovery mode
For e200v2 (Force MSC mode only): Enabling MSC mode

Check your firmware, see the differences on next link:
http://kb.sandisk.com/app/answers/detail/a_id/193/related/1/session/L2F2LzEvc2lkL0NqNGJpNVBq

STEP 2 FIRMWARE REINSTALLATION OR UPDATE
ALL DATA ON THE PLAYER will be ERASED !

Method 1: Automatic, using the Sansa Firmware Updater

Method 2: Manual, downloading firmware from the Sansa Forum
For e200 series version 1 and 2 to the Forum e200 thread
For e200 series version Rhapsody to the Forum e200R thread

Need more help ? Just post a comment.



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Dec 10, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Blank Screen, Frozen, restarts FAT Error message


hold switch up for 15 seconds, this will reset the dam thing

Oct 04, 2009 | SanDisk Sansa Fuze MP3 Player

2 Answers

My Sansa e200 will turn on, thumbwheel is blue and SanDisk screen comes on, but menu won't come on. I have pressed and held the power/menu button down for app. 15 seconds several times to no avail. It is...


sandisk sansa e250 starts but then says refresh database. Menu is in back ground. Maybe frozen, and have tried to reset, but still come up with Refresh database.

Sep 27, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

SANSA E200 NOT SHOWING THE MENU SCREEN


Try to format the SANSA E200.


You can do this by simply holding down the Power/Menu button for about 15 seconds. After the reset, any changes you have made to the e200 during its last use will be lost.

PLEASE RESET USING THE RESET PIN PRESENT IN THE SIDE.
AND FORMAT THE PLAYER . if this dosen't work your player is faulty

Nov 21, 2008 | Computers & Internet

3 Answers

Frozen screen


All you reaaly have to do is let the battery run out. Then once the mp3 is dead, charge it. The screen should be unfrozen.

Jan 06, 2008 | SanDisk Sansa e250 MP3 Player

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