There is a screw (tiny machine screw) that holds the entire DVD/CD assembly in place. Usually this screw is located by looking on the bottom of the laptop and has a little picture of a cd embossed in the plastic. Sometimes this screw is under a "lid" such as the cover for the RAM or HDD, depending on how your laptop is engineereed.
Find this screw, unscrew it, set it aside and them pull entire cd/dvd assembly from computer. Replace the cd/dvd drive into the slot you pulled it out firmly and quickly.
Turn on and test reading of CD/DVD.
If love is found, replace screw holding asembly, etc.
If no love, replace CD/DVD drive.
Other sources of love:
correct cd/dvd driver.
remove/replace cd/dvd driver
update cd/dvd driver
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Thanks for the tip, but it was windows problem. I reinstalled windows and it was working fine.
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