Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner

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Dvd drive of my hp dv2000 is not working. it does not read dvd or a CD, and message pops up insert a CD or DVD. drivers are updated. in its hardware config. it says drive cannot be started. do need to replace the drive or what?

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  • waqasji Mar 16, 2009

    Thanks for the tip, but it was windows problem. I reinstalled windows and it was working fine.

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There is a screw (tiny machine screw) that holds the entire DVD/CD assembly in place. Usually this screw is located by looking on the bottom of the laptop and has a little picture of a cd embossed in the plastic. Sometimes this screw is under a "lid" such as the cover for the RAM or HDD, depending on how your laptop is engineereed.

Find this screw, unscrew it, set it aside and them pull entire cd/dvd assembly from computer. Replace the cd/dvd drive into the slot you pulled it out firmly and quickly.

Turn on and test reading of CD/DVD.

If love is found, replace screw holding asembly, etc.
If no love, replace CD/DVD drive.

Other sources of love:

correct cd/dvd driver.
remove/replace cd/dvd driver
update cd/dvd driver

Posted on Mar 04, 2009

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Posted on Jan 02, 2017

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SAY OK.
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