Hi I have a problem with my Lexmark 2500. I changed the cartridges with the with the same old ones that I had refilled. I did this before, but strangely this time, once I put the cartridges on the lights for the cartridges still blink and the printer does not do anything. Any suggestions? Thanks Samuela
Ok so I am the only one that I have seen on the net with the solution. If you use the 28a and 29a cartridges not the 28 or 29.....This will only work with 28a or 29a. What you have to do if you want to refill these is "pop" the top off the ink cartridge......If you do this it will read a full cartridge everytime. If it will not notice your cartridge you have to get a new one as the circuit on it is shot.......
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ok, i called lexmark and finally figured out the problem so many people are having with the unsupported cartridge error. it seems there are a few different varieties of 2500 series printers. mine for example is a 2500, came with a 2500 series user manual, but is actually considered a 2580! this is huge for the ink cartridge- as a 2580 is the only version that takes number 2 and number 3 cartridges. i switched from the 28 and 29 cartridges that the manual said to use and the box said was compatible for and put the 2 and 3 cartridges in, and it worked fine. i complained to lexmark that the manual is deciving and costing people money. she offered to send me the right cartridges free of charge. i hope this helps some of you!<br />
Please use lexmark solution center... here it is:
To install a cartridge using the Solution Center:
Make sure the printer is switched on, the old cartridges are still in the printer, and the cartridge cover is closed.
Click on Start, Programs (XP: All Programs), Lexmark <Printer Name>, Lexmark <Printer Name> Solution Center.
When the Solution Center screen appears, click on the Maintenance button on the left-hand side. (This button is the third from the top and bears a picture of ink drops.)
When you see the Install or obtain a New Cartridge option, click on it once. A pop-up displays a brief description of how to physically remove an old cartridge and install a new one.
Follow these instructions and click Next. The software will prompt you to confirm whether the cartridges are new or old.
For the new cartridge you just inserted, select No, it's new. Important: Make sure the setting for any old cartridge stays on Yes, It is old.
Once your selections have been made, click OK. The program will want to run the alignment for any new cartridges you installed. This applies whether you changed one or both cartridges (in the case of printers that can hold two cartridges). An alignment screen with a red and white bull's eye will appear.
Make sure the cartridge cover is closed and that there is paper in the printer.
Then click the Print button on the alignment screen. A sheet of paper will print from your printer with a series of arrows and numbers on it, with one set of solid bars above them. You should see four groups of lines, unless you have a single cartridge. If you have a single cartridge, you will only have one set of lines.
In each group, locate the arrow that looks the most solid. It may help to circle the number under each arrow you choose as you go along.
On your screen, you will see an area where you can enter the alignment values. When you have identified all the numbers, select those same numbers for each group on your screen, using the up and down arrows next to each value for A, B, C, and D (or A if you have only one cartridge).
When all the numbers have been changed to reflect the chosen numbers on the printed alignment page, click OK. The cartridge installation procedure is complete.
If the contacts are different, then you may have bought a damaged cartridge, or just simply the wrong cartridge and this would explain why your printer cannot recognise the cartridge.
Make sure you bought the same number Lexmark cartridge as the old one. Return it to the store as a damaged cartridge if it is the exact same cartridge. Lexmark would not change the design of a working cartridge to exclude customers from using a printer.