Question about Canon PC-795 Copier

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PC795 copier won't pick up and feed the paper into the copier. It tries to do it, but the roller seems to just be going around and around. I have to push the pages through manually until it grabs. Which part needs replacing?

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The paper feed tire(s)

Posted on Mar 15, 2009

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My Brother MFC 210C Printer, Copier, Scanner isn't feeding the paper.How do I fix this?


Use a water dampened cloth to clean the pickup roller. They get residue on them over time that causes them to not grip the surface of the paper when feeding.

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The feeder tray won't feed a document. I've cleaned out everything that I know of to clean out. I believe it may be the Document Set Sensor (I have a manual for the copier). I can't seem to...


The paper pick up fingers and rollers get smooth and polished with use and then slide on the paper. Clean the rollers and pick mechanisms with isopropyl alcohol to rejuvenate them and restore their grip on the paper. Do this as far along the paper path as you can get, using Q Tips where necessary and turn the rollers to clean their whole surfaces.

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Paper feed issues when there is no Paper jam. All the rollers move when the printer tries to feed paper. It'll feed about and inch and a half of paper and then stop showing a Paper Jam.


85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

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May 19, 2011 | Canon PIXMA iP4300 InkJet Photo Printer

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Paper feed won't pick up paper. tried to put single paper in but paper jam light goes on but no paper located. we think we need new rollers for the paper feed but not sure where to get them in...


The paper pick up fingers and rollers get smooth and polished with use and then slide on the paper. Clean the rollers and pick mechanisms with isopropyl alcohol to rejuvenate them and restore their grip on the paper. Do this as far along the paper path as you can get, using Q Tips where necessary and turn the rollers to clean their whole surfaces.

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My samsung printer is not picking up the sheets of paper correctly and they seem to be sticking on the roller


It could be a dirty pickup roller in printer. Found following advice from Samsung:

Printer will not feed the paper depends on following possibility.
  • Paper Type:
    • If surface of the paper is too smooth, pick-up roller will not feed the paper.
    • In such case, try with different type of paper.
  • Pick-up Roller:
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    • Pull the paper tray out and clean the rubber roller.

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1 Answer

Paper pickup problem


Can you be more specific about which canon copier you have. There are different feed rollers in different copiers. A short term fix is to clean the feed rollers. You will have to remove or remove the paper tray(s). depending on which copier you have. Some type of dry cloth (free of any residue/I use white dry shop towels) and a little rubbing alcohol will usually get you going again. You should be able to see the feed roller. Just clean it all the way around the roller. Use the alcohol sparingly, you don't want any liquid dripping inside of your copier.

The feed rollers also wear out. Once they get to smooth, they may no longer pick up the paper. If the rollers are removable, some just snap out, you can even lightly rough up the surface with a really fine emory cloth.

Feed rollers wear out and eventually reach a point where they must be replaced. The more card stock that you run through your copier, the fast they wear out.

Hope this helps. If you look inside and are confused what the feed roller is, then your best best is to call a copier repairman.

Jun 21, 2009 | Canon Printers & Copiers

1 Answer

PC795 Won't feed from originals tray


Hello sir; There have no paper jam because the paper pick up roller not kickout the paper, replace the paper pick up roller.

Mar 30, 2009 | Canon PC-795 Copier

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