Question about OKIFAX 4580 Plain Paper LED Fax

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Receiving and sending faxes

We cannot get our fax machine to work. OKIFAX 4580. It is connected to the same lne that we receive phone calls on and everything appears to be connected correctely. We have been working with the phone company. What could be going wrong. Should the fax machine be on a different setting. Please advise.

thanks

Mary crumplar

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  • Leroy Elliott
    Leroy Elliott May 11, 2010

    Throw it away, Mary.

  • Leroy Elliott
    Leroy Elliott May 11, 2010

    Do you have a DSL phone line?

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If the fax is connected to the same line and you have a phone connected to the fax you need to make sure you connect the line from the socket at wall to the correct socket on the fax you can check this by looking at the point the line is connected on fax there should be two connectors one says line and one says tel.. the line in goes to the line socket and your telephone goes into the tel socket.. if you have them the other way round it cant connect properly..on the front display panel make sure you have it set to the auto setting or tel fax mode for receive.. if you have it to auto it will check the incoming call if it is a fax it will send it through if not it will ring till you answer.. if set to tel/fax mode when it rings you will have to answer the phone and manually press start if you hear it is a fax.. Good luck A

Posted on Jun 30, 2009

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