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The help file is not compatible with Vista - Esker SmarTerm Essential VT 12.1 for PC

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Microsoft offers an update that installs the WinHlp32.exe program. It is also reported that the version supplied with XP will work.

Posted on Jun 07, 2009

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Posted on Jan 02, 2017

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I get an error message %d dpi when I try to print (I just installed the Service Pack 1 for Windows &). How do I solve this?


Hello nvpenter,


I don't think Oki makes a driver for Windows 7. I would try installing the drivers in Vista compatibility mode and see if that works. I've put two methods below that may help you resolve your issue.



Method 1: Run the Printer troubleshooter and check if it helps.


Method 2: Uninstall the existing printer drivers and install the Vista drivers in the compatibility mode.


a. Right click on the setup file (setup.exe for the drivers) and select Properties.

b. Now click on the Compatibility tab and check the box which says "Run this program in compatibility mode for."

c. Select Windows Vista (Service Pack 2). Click Apply and OK.

d. Now right click the setup file and select Run as Administrator and follow the normal installation procedure. Check to see if you can use the printer now.

Feb 28, 2011 | OKI C5100n Laser Printer

Tip

Software compatibility issues with Windows Vista


ISSUE- Software compatibility issues with Windows Vista
SYMPTOMS-
Fortunately, many applications still work fine under Windows Vista. However, there are some applications which are incompatible with Windows Vista because they are not able to handle the changes in Windows Vista compared to Windows XP. User Account Control is one of those changes to offer a better secured operating system. Sometimes, this problem is solved by (temporarily) disabling User Account Control (which can be done at the item User Accounts in the Control Panel). But for security reasons, deactivating UAC is not advised!
RESOLUTION/ WORKAROUND-
Run as administrator:
Does an application not function properly or does it show an error message every time it is used, try to run it with additional administrator rights! Because most compatibility issues are solved by running an application with additional administrator rights. By default, an application is not started with those additional rights, but this can be done manually by right clicking (the shortcut to) the application and to choose for Run as administrator. Those administrator rights can also be added by default by right clicking the shortcut to the application and to select Properties, tab Shortcut, button Advanced and to activate the option Run as administrator.
Limited permissions:
The issues concerning the limited permissions is related to the problem with the administrator rights. Without the permission to modify files in a certain location, an application is not able to save a file in this folder (as example, it is not possible to change or add files in the C:\Program Files without the permissions to do it). In most cases this problem can be solved by running an application with additional administrator rights. A better alternative is adding permissions to modify the concerning folder. This is done by right clicking the folder and to chose for Properties, tab Security, button Edit (or the button Advanced) and to activate the option Full control for the concerning user account.
Virtual Store: virtualization of files
In Windows Vista, many folders are secured, which makes it impossible for an application to make changes to the files in the folders. For example, the folder C:\Program Files is secured: only an application with additional administrator rights is able to modify the files! However, many older applications continuously try to store files in this folder, which should not be placed there. To solve this issue, Windows Vista uses virtualization of files (which are stored in the Virtual Store). The application is not aware of this virtualization, and thinks the files are stored on the prescribed location. Virtualization is done separately for every user account, the files are stored in C:\Users\loginname\AppData\Local\VirtualStore. Program Files is one of the folders in the Virtual Store, which contains the user specific settings for the applications. All users must change the settings of the virtualized applications separately. This is an advantage as well because the changes won't effect the other users.
DISABLING THE VIRTUALIZATION
Because of the virtualization, files are stored on multiple locations (every user account has it's own virtualization folder), which makes it hard to handle them (the incoming folder of the file sharing software eMule is a good example). If the virtualization is unwanted because the files (and settings) have to be applied to all user accounts? This can be realized by giving all user accounts permissions to fully control all the files in the folder which else will be virtualized. Right click the folder and chose for Properties, tab Security, select Users and set the permissions to Full Control. If this procedure is to much work, the application can be run as administrator as well. This is done automatically by right clicking the shortcut and to chose for Properties, tab Shortcut, button Advanced.
Compatibility issues with older software:
Windows Vista manages some things differently compared to previous Windows editions, which can result in compatibility issues for older software. Some of the compatibility issues are solved by running a program in the Windows XP compatibility mode. This is done with the tab Compatibility of the program shortcut Properties (available by right clicking the shortcut). The compatibility mode pretends the program it is running in an earlier Windows edition. Unfortunately, it is not always a solution to compatibility problems.

TIP: If an older program is still not functioning as it should be, a virtual environment of a previous Windows edition can be a definitive solution to the problem. Here fore, Microsoft's has created the tool Virtual PC (download: www.microsoft.com/windows/virtualpc). This software virtualizes a whole new computer on which a previous Windows version can be installed.
Which applications are compatible?
Although there are compatibility issues, there are many programs which work properly (with or without additional permissions) within Windows Vista. Microsoft investigated many programs and made a list of Windows Vista-compatible software which is devided in two categories: the software is certified for Vista or the software works with Vista. When the software is tested by Microsoft and placed in one of those categories, the vendor is allowed to label the software with the logo Certified for Windows Vista or Works with Windows Vista. The page www.iexbeta.com gives a useful summation of (almost) Windows Vista compatible software. The combination of these sources must be sufficient to tell whether a program will work properly within Windows Vista.

on May 10, 2010 | Computers & Internet

2 Answers

I have 'generations' family tree software from Cendant I have 'vista' but it won't work. What can I do?


You can right click the program and try troubleshooting compatability. otherwise it wont work with vista. To be honest, Vista is the worst OS ever. Upgrade to windows 7

Jan 16, 2011 | Computers & Internet

2 Answers

Issues with Vista


If it is not compatible, you mean there are no drivers for it?
The only thing you could try is to install the XP drivers in Vista in the compatibility mode (assuming you have XP drivers).

Sep 03, 2009 | Computers & Internet

1 Answer

HOW TO INSTALL hp scanner to VISTA


Right Click the Setup.exe file- - - ->Select Properties- - - ->Select Compatibility- - - - ->Select "Run this Programme in Compatibility For" Windows XP Service Pack2- - - - ->Also in Privilege Levels, select "Run this programme as an Administrator"- - - > Apply - - - > OK.

Now install the Scanner again with this Setup file and I'm sure you can install your Scanner in Vista and it will work for sure.

Hope this will help you.

May 02, 2009 | HP ScanJet 5370C Flatbed Scanner

1 Answer

How to instal Simply Accounting 2002 on OS Vista


Hi iberlinson,

Simply Accounting 2002 may not be fully compatible with Vista. The 2008 and 2009 programs are compatible with Vista. You may want to try installing outside of C:Program Files if possible and make sure you save your Simply Company files outside of this location.

If you have any further questions, feel free to visit the Simply Accounting Online Community at: www.simplyaccounting.com/community

I hope this helps!

Andrew C
Simply Accounting Support Analyst

Mar 14, 2009 | ACCPAC Simply Accounting 2004 PRO...

1 Answer

Graphics.h


Ok there is a compatibility issue to run C++ on windows vista...

so try run C++ on compatibility mode [Right click on C++ icon, click on properties, than compatibility] change that to windows 98 or XP.

also try to re install graphics.h header file..

It will solve your problem.

Jan 24, 2009 | Microsoft Windows Vista Ultimate Edition

5 Answers

My laptop contains windows vista and i want to install Windows XP


i am using toshiba satellite l300model laptop. My laptop also contains windows vista. i want to install Windows XP as well. Some of my music software does not support Vista. Can you
please help me on how can i install Windows XP and how can i download the
XP drivers. I... Read more

May 20, 2008 | Computers & Internet

1 Answer

On psp vista not opening


if is paint shop pro? Paint shop pro 7? According to the publisher it is vista compatible. You can try setting the exe to run in XP compatibility mode.
Locate the exe file in explorer, right click on the file name, click properties, select the compatibility tab and check the box “Run this program in XP SP2 compatibility mode.
write me a line.
Sergio

Mar 11, 2008 | Sony ACY-BR81/OB

1 Answer

Vista Cannot Locate Scanner Driver


windows vista has compatibility problems with many device softwares and drivers, u have to get the software that's windows vista compatible, or u can log onto the visioneer site http://www.visioneer.com/ and download your device's software that's compatible with windows vista

Feb 02, 2008 | Microsoft Windows Vista Ultimate Edition

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