Question about Esker SmarTerm Essential VT 12.1 for PC
Microsoft offers an update that installs the WinHlp32.exe program. It is also reported that the version supplied with XP will work.
Posted on Jun 07, 2009
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Posted on Jan 02, 2017
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I don't think Oki makes a driver for Windows 7. I would try installing the drivers in Vista compatibility mode and see if that works. I've put two methods below that may help you resolve your issue.
Method 1: Run the Printer troubleshooter and check if it helps.
Method 2: Uninstall the existing printer drivers and install the Vista drivers in the compatibility mode.
a. Right click on the setup file (setup.exe for the drivers) and select Properties.
b. Now click on the Compatibility tab and check the box which says "Run this program in compatibility mode for."
c. Select Windows Vista (Service Pack 2). Click Apply and OK.
d. Now right click the setup file and select Run as Administrator and follow the normal installation procedure. Check to see if you can use the printer now.
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