How can I hear these messages? I tried to call my land line with a cell phone and use code 123. We have been gone over a month and I would like to hear these messages. Phone number 913-722 1639. J. Johnson
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Re: Answering machine full, but says no messages!
First thing, You should NEVER post your live phone number online in an open forum like this... secondly NEVER tell people that you have been gone for a month, with a phone number where you can reverse tag the number to find where you live...
Around the bottom of page 20 and top of 21 are the instructions for remote dial access...
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One thing to try and take note of is when the message does pick up on the "two ring" message present part do you hear on your side two full rings before the pick up? It may be that the primary ring starts on the home side as does happen sometimes with VOIP service. If you are only hearing 1 or 1 1/2 rings before the message picks up then you might try hanging up after the second full ring thus knowing no messages are present and it should overcome your problem.
Do you also have a telephone-company provided answering feature on your line (such as Verizon's home voice mail)? I've known other people who got this service as part of a package from their phone company without realizing it, and had just the same trouble. Your callers may be reaching that instead of your answering machine.
Most companies alert you to waiting messages through "stutter dialtone." When you pick up your handset you'll hear two or three short bursts of dialtone before it goes steady. This is your signal to pick up your voicemail messages. Are you hearing this?
Check with your telephone service provider if you are unsure. If your telephone answering machine says it hasn't taken any messages, the full box message must be coming from them.
Call your phone number. After the greeting is finished and you hear the beep to leave a message push 123 on a touch tone phone and you will be given a list of things you can choose to do including listening to messages. 123 is the default security code unless the security code has been changed. Since you dont know how to retrieve messages Im assuming the default security code has never been changed.
If 123 is not the default security code and you dont know what the code is, you can change your code in the setup menu. You get to this by pushing the stop/set button on the answering machine and holding it for a couple of seconds. Since GE doesnt offer a downloadable manual for the 29878GE1 you should probably take a look at the manual for the 29875GE1 which is basically the same model with the addition of a digital message counter. Hope this helps.
Hi Bibi - Is this a regular land line? Is the fax machine supposed to answer if it's a fax but not answer if it's a phone call? Let me know exactly what your mothers' setup is please. It sounds to me like the fax is trying to answer all the calls and the screeching she hears is the fax machine try to handshake, or connect, with another fax machine. You've probably heard what that sounds like. Let me know the answers and if you can ask some people that called if they heard anything. Thanks.
If you have not changed the code, it should be set to the default code 1-2-3. Call the phone with the answering machine, and as soon as your greeting starts press 123. You will then hear a menu. Press 1 to retrieve your messages. After listening to your messages, you can listen to the menu again, which will tell you that you can press 0 to delete your messages, among other choices.